7.10

Updated Privacy Policy, and Terms and Conditions acceptance page wording

7.8

Option to change Cloud Application Backup plan

Boot verification screenshot was not shown if CFA was registered under company administrator

Sometimes canceled backup accounts remained listed in Monitoring › Endpoints

7.6

Custom MSI: Option to turn automatic log-in on or off

Custom MSI: Backups on a client can be managed under single backup account instead of creating a backup account for each Windows user

Monitoring: Option to send email notifications when CFA exceeds or is close to exceeding purchased protected space

Multi-factor authentication settings (Settings › Multi-Factor Authentication)

Custom MSI: Ability to use {machinename} as a wildcard in username template

Monitoring: Column for notifications in Monitoring › Endpoints

Remote backup policies: Option to use LiveProtect for files and folders in backup sets

Ability to enable Cloud Application Backup when creating company

Monitoring: Boot Verification column in Monitoring › Endpoints

Monitoring: Generation of over-quota events for CFAs

ConnectWise Billing: Ability to push usage rounded to block border instead of blocks

Option to enable multi-factor authentication only for Dashboard users

Ability to edit account phone number in Settings › Administration

If you remove a scheduled backup on the client, it is also removed from Monitoring › Endpoints

Remote backup policies: Ability to include and exclude not only personal files and folders when using SYSTEM account

System failed to create a company without admin backup account if there was no unallocated space left

Monitoring: System failed to send daily monitoring digest email reports if a Dashboard administrator account was deactivated

Autotask integration: Backup completed without errors event could not be selected (Integrations › Autotask PSA › Ticketing Settings › Settings)

ConnectWise Billing: Value column in Integrations › ConnectWise Manage › Billing Settings (View History button) showed GB prefix instead of blocks

LiveProtect events were not shown in Monitoring › Endpoints

Monitoring: Last Successful Backup column from Monitoring › Endpoints

7.5

ConnectWise Ticketing: Ability to generate tickets for successful backups

Dedicated monitoring page for disaster recovery sites and CFAs (Monitoring › DR Sites & Appliances)

Dedicated monitoring page for Cloud Application Backup

Autotask integration: Support of Cloud Application Backup events

ConnectWise Ticketing: Support of Cloud Application Backup events

Cloud Application Backup: Backup events on the History page

Monitoring: Generation of an alert if a backup job takes more than one day

Rebranding: Ability to use an email address as Contact Us URL

Date formats are now defined by selected locale

No events for the current date on the Analytics tab

Sometimes recovery report could not be downloaded

Sometimes remote recovery was reported as successful despite an absence of the target data in recovery folder

7.4

Option to skip sending the welcome email when creating companies

ConnectWise integration: Option to manage pushing of billing and ticketing data on the company level

Email templates: Ability to clone localized email templates from distributor

Cloud Application Backup: System now shows the total number of mailboxes in addition to the number of protected mailboxes

Login page rebranding did not work for URL addresses without dashboard subdomain

Autotask integration: Occasional failure to create new tickets

Sometimes the system detected device location inaccurately

7.3

ConnectWise Ticketing: Option to link CFA tickets to related configuration items

Remote backup policy: Option to configure bandwidth throttling settings

Ability to start all configured Advanced Folder backups on a target device

Remote backup policy: Option to use wildcard characters to include or exclude files and folders

Date Created column in Manage › Cloud Application Backup

Remote backup policy: Ability to use SYSTEM account for backup

Column for used space in Manage › Partners

Remote backup policy: Ability to use %UserProfile% variable as placeholder

Remote backup policy: Ability to manage includes and excludes for the scanner

Cloud Application Backup: ConnectWise billing for Microsoft 365 SharePoint Online, Microsoft OneDrive, Google G Suite, Salesforce

ConnectWise Ticketing: Ability to generate a ticket only if issue persists for a given number of days

Cloud Application Backup: ConnectWise billing for Microsoft 365 Exchange Online

DR Sites & Appliances: Editable column – Purchased Protected GB, which shows the overall purchased protected space in gigabytes; Protected Primary and Protected Secondary columns now show the relevant percent of space based on data specified in the Purchased Protected GB column

Autotask Ticketing: Added option to select a closed ticket to get through integration if initial backup issue is resolved

Web API: Implemented Cloud Application Backup provisioning method

ConnectWise Billing: Added Shadow Protect support

ConnectWise Billing: Loader on the ConnectWise company mapping dialog

Updated wording in the account cleanup notification

Remote backup policy: Updated design of the Scanner settings section when editing remote backup policies

Updated layout of UI elements when creating a new partner (Manage › Partners › Create New Partner)

Performance of total license calculation

User interface: Manage button was replaced with the gear icon

Manage button in Manage › Companies disappeared when zooming the page in

Fixed issues in Spanish localization

No backup for 3/7 days events were taken into account in the calculation of last backup date

Manage options (Manage Primary, Manage Cloud) were sometimes unavailable in Monitoring › Endpoints

Some users were unable to sign in to their backup accounts in the Dashboard

Minor UI flaws in the Advanced Folder Backup settings

ConnectWise Ticketing: Occasional tickets, previously created with empty Summary and Notes, are generated properly now

Autotask Ticketing: Unable to save ticketing settings without configuration items matching condition

DR Sites & Appliances: Manage button was hidden for inactive CFAs

Sometimes scroll bar appeared when it was not needed

ConnectWise Billing: Removed invalid link to the Edit Partner page

Export to Excel on ConnectWise Billing and Cloud Application Backup pages. Exported information was incomplete

ConnectWise integration: Some error messages were ambiguous

Remote Backup Policy: Just scan user personal folders option now requires Windows user credentials

DR Sites & Appliances: Layout was inaccurate on a low-resolution displays

Devices page: Sorting was not working for a large number of devices (3000+)

Monitoring page: Indicator value was not reset after the page refresh

7.2

New Signup New Partner email template

Monitoring page: Default Error and Warning filter indicator

Download section: Added links to virtual CFAs for VMware and Hyper-V

Appliances page: Added number of events into the Status column; the Cloud Region column reflects geographical location of the data center; Last check-in time is shown for the offline CFAs

Reporting: Ability to customize execution time for the daily monitoring digest email report

Rebranding: Ability for distributors to disable rebranding for some of their partners

ConnectWise Ticketing: Ability to manage type, subtype and item of a ticket

ConnectWise Ticketing: Customization of the Summary description field format

Use partner’s locale as default for backup accounts, created from the Dashboard

Web API: Extended the getEntityHierarchy method to return ConnectWise ID field

ConnectWise Ticketing: Ticket priority management

Filter for the Show/Hide column on pages: Partners, Companies, Backup Accounts, Backup Policies, Appliances, Cloud Application Backup, Licenses, Endpoints Monitoring, Backup History, Create Custom MSI, Dashboard Accounts, Email Templates, ConnectWise Ticketing

ConnectWise Ticketing: Push of Account is near quota and Account is over quota monitoring events as Service Desk tickets

Autotask Ticketing

Companies page: Hierarchy support – distributors can view sub-companies of the child partners

ConnectWise Ticketing: Ability to select which Closed tickets get set to through the integration if the initial backup issue is resolved

ConnectWise Ticketing: Ability to test integration by manually pushing the existing monitoring events to ConnectWise as tickets

Email templates: Added company size placeholder

Cloud Application Backup can be turned on and off on the company level

Help and Support menu: Links are put in order including updating Getting Started video

ConnectWise Ticketing: If a ticket is closed manually, but the issue is recurring, then a new ticket will be created instead of updating the closed one

UI improvements: The loader of the same type implemented on all pages; new style for the backup status icons on the Monitoring page

Monitoring page: Both Previous and In progress backup statuses are shown now. In progress backup is represented by the animation in the right upper corner of the grid cell. Animation color shows if there are any issues or warnings. Last Successful Backup column now reflects the date, on which the accounts had their data protected

Appliances page: New style of the Allocated and Used columns

Role Based Access Control: Removed Manage Application Users permission

Contact Us URL field validating: Extended the list of the allowed top-level .tech domains

Manage › Appliances renamed as Manage › DR Sites & Appliances

ConnectWise Billing: Improved configuration flow

Occasional inaccurate number of alerts

Appliances of the canceled companies were shown

Appliances page: Filtering did not work

Search through the backed up files did not work as expected, if user previously searched on an incomplete file path

Some users were unable to delete their folders from the cloud