Manage admin account and authorization for Microsoft 365 Exchange Online in Cloud Application Backup

You can change the admin account used to activate the backup task for Microsoft 365 Exchange Online, and the type of authorization.

Before proceeding, make sure the admin account you change to has application impersonation configured.

1. In the CAB Management Portal, click Homepage in the sidebar menu.

   The list of backup tasks opens.

2. Click the Microsoft Exchange backup task.

   

   The backup task page opens.

3. Click the connection status icon ( or ).

   

   The authentication dialog opens.

4. In the authentication dialog:

   1. In the Backup Name box, change name for the backup task if needed.

      This name is used to identify the backup task in reports and notifications.

   2. Select the preferred authorization type.

      Since Microsoft will soon deprecate the credentials-based authorization for their Microsoft 365 services, we do not recommend using it, and thus it is not available by default. For Exchange Online backup tasks, only the OAuth-based authorization is available.

      If you use Microsoft 365 multi-factor authentication, you need to use OAuth-based authorization.

   3. Confirm that you have set up admin account and configured application impersonation.

   4. Click Authenticate to go to the Microsoft 365 sign-in page, and complete authorization.

      To change the backup admin account, sign in to another Microsoft 365 account with global administrator or Exchange administrator role.

   

   Once you complete authorization, you will be redirected to the backup task page again.