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Set up Microsoft 365 admin account for Cloud Application Backup

To activate backup task for Microsoft 365 Exchange Online, you must set up a Microsoft 365 admin account that have impersonation and is a member of the Management Group. For this:

  1. Sign in to your Microsoft 365 admin account.

  2. Click App Launcher (App Launcher icon) on the upper left, and then click Admin (Admin icon) in the open menu.

  3. In the main menu, click Admin centers, and then click Exchange.

    Admin center

  4. In the Exchange admin center, go to permissions, and then double-click Discovery Management on the admin roles tab.

    Discovery management

  5. In the Roles group, click Add (Add icon), select ApplicationImpersonation, and then click OK.

    Discovery management roles

  6. Click Save.

  7. Double-click Organization Management.

    Organization management

  8. In the Roles group, click Add (Add icon), select ApplicationImpersonation, and then click OK.

    Discovery management roles

  9. Click Save.

If you use multi-factor authentication for Microsoft 365, you need to create an app password for your Microsoft 365 admin account, and use it to authenticate your CAB backups.