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Restore and export Microsoft 365 Exchange Online backups in Cloud Application Backup

To restore or export data backed up from Microsoft 365 Exchange Online within Infrascale Cloud Application Backup (CAB), follow these steps:

  1. In the CAB Management Portal, click Recovery in the sidebar menu, and then click Microsoft Exchange.

  2. Find user account to restore or export data for, and then click Next (arrow-right.png) in the Action column.

    You can search for user accounts, or filter them by backup status.

  3. Select the preferred choice for restore:

    • Via Snapshot

      1. Set the date range to show all snapshots within this range, and then click Continue.

      2. In the list of snapshots, select snapshot to restore or export data from.

        You can also restore or export specific items from snapshots. To browse a snapshot, click Explore (explore-blue-light.png) in the Action column, select one or more items, and then click Restore or Download.

    • Via Item Search

      1. Select one of the available categories (Email, Contacts, Tasks, Calendars, or Notes) to search in.

      2. In the Search for box, enter the search query, and then click Continue.

        For Email and Calendars, click More (more-blue-light.png) to show the advanced search options.

      3. In the search results, select items to restore or export.

  4. Click Restore to recover the selected items, or click Download and specify the desired options to export the selected items.

    When restoring, you can choose to restore data to a different site. Also, you can select a method to handle the existing data: overwrite, ignore, or duplicate.

    When exporting, data is archived in a ZIP file, which can be downloaded locally or exported to Amazon S3, Azure Blob, Google Cloud Platform, Box, or Dropbox. Also, you can choose the export format for the archived files, that is Standard in .CSV (emails in .eml, contacts in .vcf, tasks in .ics, calendars in .ical, and notes in .csv) or Outlook compatible .PST.

After you initiate the restore or the download process, you can view its current status in the Restore & download status section.

You can manage the process using the following special actions in the Action column:

Action Icon Description
Download download-blue-light.png Download exported data
Info info-blue-light.png View process details
Cancel delete-blue-light.png Cancel process