If Online Backup and Recovery Manager (OBRM) for macOS fails to run a scheduled backup, you have to check if OBRM created the configuration file for the backup schedule in the system.
OBRM schedules backup tasks using launchd
.
To locate the file with the backup schedule:
-
Go to the folder where the backup schedule file resides (
~/Library/LaunchAgents
). -
Find and open the file named
net.managedoffsitebackup.OnlineBackupRecoveryManager.scheduledBackup.plist
with a text editor.This file contains the configuration and details of the backup schedule.
-
Send the screenshot of the file content, or the file itself to the Infrascale Support.