Cloud Backup troubleshooting Backup report. Total data transferred is 0 bytes Error. Account over quota Error. System.OutOfMemoryException Error. Could not establish a trust relationship for the SSL or TLS secure channel Error. File is encrypted or is not a database Error. Failed with packet size. Check your internet connection Error. Cannot create a file when that file already exists Error. Custom Online Backup and Recovery Manager MSI failed to create a new backup account or to register the device Error. Writer is in faulty state Error. Application has failed to start because its side-by-side configuration is incorrect Error. Missing installation package for Online Backup and Recovery Manager Error. Multiple connections to a server or shared resource by the same user, using more than one username, are not allowed Error. The selected task no longer exists Error. Microsoft SQL Server backup fails due to database permission issues Error. Online Backup and Recovery Manager does not show Microsoft SQL Server backup option Error. System.Runtime.InteropServices.COMException Error. Scheduled backups stop working Error. Specified path, filename, or both are too long Error. This user cannot sign in because this account is currently disabled Error. Unable to connect to server Error. Unable to get size for file Error. Untrusted root certificate Event. Backup is not responding Failure to receive email report after backup IntelliCache configuration. Skip list of cached file extensions and file sizes in Online Backup and Recovery Manager Online Backup and Recovery Manager for macOS does not upload backups from network devices to the cloud Error. Online Backup and Recovery Manager failed to install Outlook OST file restores as 0 bytes Popup notification during installation of Online Backup and Recovery Manager for macOS cannot be opened What to check if Online Backup and Recovery Manager does not send status events for bare-metal backup jobs? What to check if Online Backup and Recovery Manager fails to connect to Microsoft Exchange server? What to do if files backed up by Cloud Backup fail to restore? Cannot sign in to the Cloud Backup account Previous Cloud Backup how-tos Next Cloud Backup FAQ