Error message

Exception of type 'System.OutOfMemoryException'

Error description

System.OutOfMemoryException error means that the OBRM SAgent service consumed all the allocated memory.

The following factors cause this error:

  • too large backup set

  • limitation of memory usage on the 32-bit operating systems

Steps to resolve

Check the amount of the used memory on the affected device as follows:

  1. Press Win+R to open the Run dialog.

  2. Enter resmon in the Open box, and then press Enter.

  3. In Resource Monitor, go to the Memory tab, and find the SAgent.Service.exe process.

  4. Note the amount of memory used by the process.

  5. Update OBRM to the latest version, and then contact Infrascale Support.