Error. Missing installation package for Online Backup and Recovery Manager

    • Summary:Steps to resolve the issue when Online Backup and Recovery Manager fails to install due to the missing installation package.
    On this page

    Error message

    The file 'path\to\and\name\of\file' is not a valid installation package for the product

    Error

    Error description

    Occasionally, Windows installer requires the installation package for OBRM and, in most cases, the file is missing.

    Steps to resolve

    1. Download Program Install and Uninstall troubleshooter, and open it.

    2. Follow the instructions in the troubleshooter to find and fix errors relating to OBRM.