Error. Unable to connect to server

Error message

Unable to connect to server

Steps to resolve

Update OBRM to the latest version.

If OBRM is up-to-date, add the following files to the exceptions in your antivirus software or firewall.

  • C:Program Files (x86)Online Backup and Recovery ManagerLStorage.exe

  • C:Program Files (x86)Online Backup and Recovery ManagerSAgent.Service.exe

  • C:Program Files (x86)Online Backup and Recovery ManagerSMessaging.exe

  • C:Program Files (x86)Online Backup and Recovery Managersosuploadagent.exe