Error. Failed with packet size. Check your internet connection

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Error message

Failed with packet size... check your internet connection

Steps to solve

To fix this error, check if SSL is enabled in Online Backup and Recovery Manager (OBRM):

  1. In OBRM, click Menu, and then click Advanced Options.

    Advanced options

  2. Click Security Options, and then select SSL Enabled.

    Security options

Also, there is a chance that you have some type of firewall blocking the backup service from accessing your files.