Error. Failed with packet size. Check your internet connection

Error message

Failed with packet size... check your internet connection

Steps to solve

To fix this error, check if SSL is enabled in Online Backup and Recovery Manager (OBRM):

  1. In OBRM, click Menu, and then click Advanced Options.

    Advanced options

  2. Click Security Options, and then select SSL Enabled.

    Security options

Also, there is a chance that you have some type of firewall blocking the backup service from accessing your files.