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View information about protected devices in the Dashboard

On this page

Overview

To view and manage protected devices:

  1. Sign in to your account in the Dashboard.

  2. Go to Endpoint BackupProtected Devices.

    Menu item

    The consolidated protected devices page opens.

Information on the page is presented in the table format with the following columns:

Column Description
Account Name of the backup account the protected device is associated with
Device Name Name of the protected device
Company Name Name of the company the backup account belongs to
Connection Time and date when the protected device connected to the system last
Used Amount of space in the Infrascale cloud used by the backup data from the protected device
Location Last known location of the protected device
Policy Name of the backup policy applied to the protected device
OS Operating system running on the protected device
Backup Version Version of Online Backup and Recovery Manager (OBRM) installed on the protected device
Install Date Time and date when OBRM was installed on the protected device
Last Successful Backup Date Time and date of the last know successful backup performed on the protected device

Consolidated view

Individual actions

You can take remote actions on individual protected devices shown on the page. For this, click Actions (Actions icon) in the last column against a protected device record, and then click the desired action to take.

Individual actions are available and active depending on the connection status (online or offline) of the protected device, and on the operating system the protected device is running. See the Notes column below.

Action Description Notes
Cancel Active Backups Stop running backups on the protected device Available for the protected devices running Windows that are online
Configure Backup Jobs Configure file and folder backup, and advanced folder backup on the protected device Available for the protected devices running Windows that are either online or offline
Deactivate Device Remove backup jobs on the protected device, cancel all licenses for the protected device, and remove the protected device from the system Available for the protected devices running Windows, macOS, Android, or iOS that are either online or offline
Download Logs Download a .zip archive with full logs of OBRM installed on the protected device Available for the protected devices running Windows that are online
Install BareMetal Backup Install ShadowProtect v5 on the protected device for bare-metal backup Available for the protected devices running Windows that are online
Run Backup Start backup on the protected device Available for the protected devices running Windows that are online
Update application Update OBRM installed on the protected device to the latest version, if any Available for the protected devices running Windows that are online
Wipe Device Delete files that are currently selected for backup from the protected device, or delete all user and system files from the device and mark it unusable Available for the protected devices running Windows that are online

Individual actions

Mass actions

You can take remote actions on multiple protected devices shown on the page at once. For this, select the protected devices to take a mass action on, click Mass Actions on the upper right, and then click the desired action.

Mass actions are available and active depending on the connection status (online or offline) of the protected device, and on the operating system the protected device is running. See the Notes column below.

Action Description Notes
Cancel Active Backups Stop running backups on the selected protected devices Available for the protected devices running Windows that are online
Run Backup Start backup on the selected protected devices Available for the protected devices running Windows that are online
Update application Update OBRM installed on the selected protected devices to the latest version, if any Available for the protected devices running Windows that are online

Mass actions

By default, the system shows 30 protected device records in the table per page. To browse over protected devices, use the navigation buttons at the bottom of the page. Also, you can enter a number in the box, and then press Enter to go to the respective page.

Pagination

Name Icon Description
Next Next page icon Go to the next page
Previous Previous page icon Go to the previous page
Last Last page icon Go to the last page
First First page icon Go to the first page

Show or hide data

You can select what data to show on the page. For this, click Show / hide columns on the upper right, and then select or clear the columns you want to show or hide.

Show or hide data

Sort data

You can sort protected devices in the table in ascending or descending order by:

  • name of the backup account the protected device is associated with (Account),

  • name of the protected device (Device Name),

  • name of the company the backup account belongs to (Company Name),

  • time and date when the protected device connected to the system last (Connection),

  • amount of space in the Infrascale cloud used by the backup data from the protected device (Used),

  • name of the backup policy applied to the protected device (Policy),

  • operating system running on the protected device (OS),

  • version of OBRM installed on the protected device (Backup Version), or

  • time and date when OBRM was installed on the protected device (Install Date).

For this, click the name of the corresponding column.

Sort data

Filter data

You can filter protected devices in the table by:

  • partner (Company/Reseller, for distributors only),

  • company (Company/Reseller, for distributors and partners),

  • backup account (Account),

  • name of the protected device (Device),

  • operating system running on the protected device (OS), and

  • version of OBRM installed on the protected device (Version).

For this, set the desired filters on the toolbar, and then click Apply.

Filter data

To reset all filters at once, click Clear (Clear filters icon) next to the filters on the toolbar.

Export data

You can export all data regarding the protected devices shown in the table to an XLS spreadsheet. For this, click Export to Excel on the lower right, and then save the file with the exported data to the desired location.

Export data