Retention policies

Retention policies within the Infrascale Cloud Backup are aimed at optimizing the cloud space usage and keeping costs as low as possible for the customers.

For the user-defined retention policies, see User-defined retention policies.

For the back-end retention policies, see Back-end retention policies.

Used space

Used space is the size of the protected data (backup account size) calculated for billing purposes. It is calculated as total non-comressed, non-deduped size of all files in a backup account. or each file, only the largest file version is added.

Identical files with different paths are counted twice.

For Microsoft SQL Server, Microsoft Exchange Server, and bare-metal backups, each file version is uploaded as an individual file. Therefore, each version counts.

Used space is calculated for all files in the account, even if they were deleted from the source system. To reclaim the used space, a user has to delete files from our servers.

Calculation of the used space is not instantaneous. It is updated at least every 15 minutes.

Used space is available in both OBRM and the Dashboard.