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Manage backups of Google Workspace user accounts in Cloud Application Backup

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View and manage backups

To view and manage user account backups in your Google Workspace environment within Infrascale Cloud Application Backup (CAB):

  1. In the CAB Management Portal, click Homepage in the sidebar menu.

    The list of backup tasks opens.

  2. Click the Google Workspace backup task.

    Backup task selection

    The backup task page opens.

    Backup task page

    The backup task page allows configuring backup settings, and managing backups of individual Workspace user accounts.

User account and backup details

The backup task page shows all Workspace user accounts available for managing in CAB by your Google admin account in the table format with the following details:

Details Description
Username Name of the user account
Email Email address associated with the user account
Tags Tags associated with the user account
Status Status of the user account backup. See Backup status for details.
Backup Size Size of the backup data
Last Backup Time from the latest completed backup
Backup Set of quick actions you can take in respect to the user account backup. See Quick actions for details.

You can sort user accounts in the backup task by these details.

Backup status

User account backups can have one of the following statuses shown in the Status column:

Status Icon Description
Not Active Not Active icon Backup is not activated for the user account
Scheduled Scheduled icon Backup for the user account was activated, but the initial backup was not performed yet
Success Success icon Last backup of the user account completed successfully
In Process In Process icon Backup of the user account is currently in progress
Failed Failed icon Last backup of the user account failed
Paused Paused icon Backup of the user account is paused
Archived Archived icon Backup is suspended since user account mailbox was removed from Exchange Online. Backup data is stored in our storage until you delete user account backup.
Partial Partial icon CAB failed to back up one of the following types of user account data: emails, tasks, calendar, contacts, or notes

Backup statistics

To view backup statistics for a certain user account, click More (More icon) on the right of the user account. This will expand and show the backup timeline and the summary tiles.

Backup statistics

The timeline shows the number of items backed up each day. To view details, hover over the respective column. The numbers include all new and changed items, so it may be greater than the total number of items included in backup (shown in the summary tiles).

Backup details

By default, the timeline shows information for the last two weeks. To adjust this range, use the slider below the timeline. The maximum range is 30 days.

Backup timeline

The summary tiles below the timeline show information about the backup for each type of data (tasks, contacts, documents, emails, and calendar): number of items included in backup, date and result status of the last backup.

Actions on user accounts

To activate, start, pause, cancel, or delete user account backups, use quick actions or batch actions.

Quick actions

To instantly activate, start, pause, or cancel backup for a specific user account, use quick actions available next to the account.

Quick actions

The following quick actions are available for the user account backups:

Action Icon Description
Activate Activate icon Activate backup
Pause Pause icon Pause backup
Backup Now Backup Now icon Start backup immediately
Cancel Cancel icon Stop backup in progress

Batch actions

Besides quick actions, you can also take batch actions on several user accounts at once. For this:

  1. Select checkbox on the left of one or more user accounts in the table.

    To select all user accounts, select checkbox near the Username column header.

    If you want to select user accounts by their backup status, click the down arrow next to the Mailbox column header, and then select one of the statuses.

    Batch account selection

  2. Click Actions on the right, and then select the desired action from the drop-down list.

    Batch account actions

The following batch actions are available:

Action Icon Description
Activate Activate icon Activate backup
Pause Pause icon Pause backup
Backup Now Backup Now icon Start backup immediately
Delete Delete icon Remove backup and delete all backup data

Activate user account backups

If you did not select to automatically activate backup for user accounts in your Workspace environment, you have to manually activate backup for individual accounts using quick actions, or for multiple accounts at once using batch actions.

Search user accounts

You can search user accounts in the backup task by account name and email. For this, enter at least three characters in the search box on the toolbar.

Account search

Sort user accounts

You can sort user accounts in the backup task in ascending or descending order by account username, account email, backup status, backup size, or last backup date. For this, click the header of one of the relevant table columns.

Account sorting