Use the Support tab to:
- start or stop a secure support tunnel
- view the CFA system logs for diagnostics
- submit a support request
- run console commands
Use the Support Tunnel section to open a tunnel for troubleshooting.
To start a tunnel, enter a tunnel number provided by Infrascale Support, and then click Enable.
To view and save the log files for the CFA system activities, use the Diagnostic Log section.
If you have problems with the CFA you cannot handle, use the Submit Support Request section to create and send a ticket to Infrascale Support.
As an alternative to using the console, you can use the Run section to enter commands to run on the CFA.
Enter a command in the box, and then click Execute. If the command is successful, a new box will appear and display the results.