›  Backup & Disaster Recovery  ›  Management Console  ›  Settings Tab  ›  Password


Use the Password section to change the password used to log in to the Management Console and to configure the Cloud Failover Appliance (CFA).

The password is case-sensitive and can be any combination of alphanumeric characters and punctuation marks. The minimum password length is one character, but we recommend a password longer than six characters, using uppercase and lowercase letters with digits and punctuation characters.

Should the password become lost or otherwise forgotten, the only way to reset the admin password is from direct keyboard access to the console. For this:

  1. Reboot the system.

    Do not remove the power source.

  2. When it is powering back on, interrupt the boot loader (which waits for 3 seconds) by pressing any key.

    If you are unable to interrupt the boot loader in time, press Ctrl+Alt+Del, or the reset button on the chassis and try again.

  3. Change boot options to boot to the Single User mode.

    1. Select Current (VGA).

    2. Press e.

    3. Select kernel.

    4. Press e.

    5. Press End, press Space, enter 1, press Enter, press b (make sure Caps Lock is off).

  4. This should boot to the console:

    1. Enter passwd and press Enter.

    2. Follow the on-screen instructions to enter and re-enter the new password.

    3. Enter reboot and press Enter.

  5. The system should boot normally and you may log in with the new password.

  6. Click Submit to apply changes.