Create a partner in the Dashboard

To create a partner:

  1. Sign in to your account in the Dashboard.

  2. Go to Accounts › Partners.

    Menu item

    The consolidated partners page opens.

  3. Click Create New Partner.

    Create partner action

    The New Partner page opens.

  4. Provide the following details and select necessary options:

    DetailsNecessityDescription
    Partner Company Details  
    Partner Company NameRequiredName of the partner company. This is shown on the consolidated partners page in the Partner Name column.
    Dashboard User NameRequired 
    Account QuotaRequiredTotal amount of space in the Infrascale cloud available to the partner company. This is shown on the consolidated partners page in the Size column. You can change this later.
    ShadowProtect v5 LicensesRequiredNumber of ShadowProtect v5 licenses for bare-metal backup to allocate to the partner company. This is shown on the consolidated partners page in the SP v5 column. You can change this later.
    Is ManagedOptionalSelect to be able to sign in to the Dashboard as the partner using the partner account, and to manage the partner yourself. If you select this, you can make the partner non-managed later.
    Allow own rebrandingOptionalLet the partner control and customize the appearance of the Dashboard, and of Online Backup and Recovery Manager. You can change this later.
    Partner Contact Details  
    Contact NameRequiredName of the contact person of the partner. This is shown on the consolidated partners page in the Contact Name column. You can change this later.
    Contact PhoneOptionalPhone number of the contact person of the partner. You can change this later.
    Contact EmailRequiredEmail address of the contact person of the partner. This is shown on the consolidated partners page in the Contact Email column. You can change this later.
    Rebranding Details  
    Product NameRequiredCustom name of the partner’s product or service
    Reports Sender AddressRequiredCustom email address to send reports and notifications to the users on behalf of the partner
    Send notification on user’s actions toOptionalCustom email address of the partner to send the reports and notifications to
    Rebranding URL’s  
    Product Web Site UrlOptionalCustom URL address of the partner’s product or service
    Upgrade UrlRequiredCustom URL address to download software updates for the partner’s product or service
    Support UrlRequiredCustom URL address of the support services of the partner
    Contact Us UrlRequiredCustom URL address of the contact services of the partner

    Create partner view

  5. Click Save to create the partner.

    The system creates the partner, and now you can view the relevant information and manage the partner on the consolidated partners page.

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View information about partners in the Dashboard

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Edit partner details in the Dashboard