Performance of total license calculation.
Some users were not able to sign in to their backup accounts in the Dashboard.
Cloud Application Backup: ConnectWise billing for Microsoft Office 365 Exchange.
DR Sites & Appliances: Editable column – Purchased Protected GB, which shows the overall purchased protected space in gigabytes; Protected Primary and Protected Secondary columns now show the relevant percent of space based on data specified in the Purchased Protected GB column.
Minor UI flaws in the Advanced Folder Backup settings.
ConnectWise Ticketing: Occasional tickets, previously created with empty Summary and Notes, are generated properly now.
Autotask Ticketing: Unable to save ticketing settings without configuration items matching condition.
Sometimes scroll bar appeared when it was not needed.
DR Sites & Appliances: Manage button has been hidden for inactive appliances.
Autotask Ticketing: Ticket auto-close – added ability to select which Closed ticket gets set to through the integration if initial backup issue is resolved.
Web API: Implemented Cloud Application Backup provisioning method.
UI improvements: the Manage button was replaced with the gear icon.
Export to Excel on ConnectWise Billing and Cloud Application Backup pages. Exported information was incomplete.
ConnectWise Billing: Removed invalid link to the Edit Partner page.
ConnectWise integration: Some error messages were ambiguous.
Remote Backup Policy: Just scan user personal folders option now requires Windows user credentials.
DR Sites & Appliances: Layout was inaccurate on a low-resolution display.
ConnectWise Billing: Added Shadow Protect support.
Devices page: Sorting was not working for a large number of devices (3000+).
Monitoring page: Indicator value was not reset after the page refresh.
ConnectWise Billing: Loader on the ConnectWise company mapping dialog.
Role Based Access Control: Removed Manage Application Users permission.
Contact Us URL field validator: Extended the list of the allowed top-level domains with
Manage > Appliances renamed as Manage > DR Sites & Appliances.
ConnectWise Billing: Improved configuration flow.
New Signup New Partner email template.
Help and Support menu: Links are put in order including updating Getting Started video.
Monitoring page: Default Error and Warning filter indicator.
Appliances page: Added number of events into the Status column; the Cloud Region column reflects geographical location of the data center; Last check-in time is shown for the offline appliances.
ConnectWise Ticketing: If a ticket is closed manually, but the issue is recurring, then a new ticket will be created instead of updating the closed one.
Download section: Added links to vCFAs for VMware and Hyper-V.
UI improvements: The loader of the same type implemented on all pages; new style for the backup status icons on the Monitoring page.
Monitoring page: Both Previous and In progress backup statuses are shown now. In progress backup is represented by the animation in the right upper corner of the grid cell. Animation color shows if there are any issues or warnings. Last Successful Backup column now reflects the date, on which the account had his data protected.
Reporting: Ability to customize execution time for the daily monitoring digest email report.
Rebranding: Ability for distributors to disable rebranding for some of their partners.
ConnectWise Ticketing: Ability to manage type, subtype and item of a ticket.
ConnectWise Ticketing: Customization of the Summary description field format.
Use partner’s locale as default for backup accounts, created from the partner Dashboard.
Web API: Extended the
getEntityHierarchy method to return Connectwise ID field.
Appliances page: New style of the Allocated and Used columns.
Occasional inaccurate number of alerts.
Appliances of the cancelled companies were shown.
ConnectWise Ticketing: Ticket priority management.
Filter for the Show/Hide column on pages: Partners, Companies, Backup Accounts, Backup Policies, Appliances, Cloud Application Backup, Licenses, Endpoints Monitoring, Backup History, Create Custom MSI, Dashboard Accounts, Email Templates, ConnectWise Ticketing.
ConnectWise Ticketing: Push of Account is near quota and Account is over quota monitoring events as ServiceDesk tickets.
Companies page: Hierarchy support – distributors can see sub-companies of the child partners.
ConnectWise Ticketing: Ability to select which Closed tickets get set to through the integration if the initial backup issue is resolved.
ConnectWise Ticketing: Ability to test integration by manually pushing the existing monitoring events to ConnectWise as tickets.
Email templates: Added company size placeholder.
Appliances page: Filtering did not work.
Some users were unable to delete their folders from the cloud.
Search through the backed up files did not work as expected, if user previously searched on an incomplete file path.
Cloud Application Backup can be turned on and off on the company level.