System requirements

  • Bare-metal backup supports operating systems starting from Windows Vista SP2 or Windows Server 2008 SP2

  • Online Backup and Recovery Manager (OBRM) must be installed on the same machine where volumes are backed up

  • The person who sets up the bare-metal backup must know Windows account credentials or NAS (network share) credentials that are granted with read/write/delete/append permissions to the folder where bare-metal backup images will be created for subsequent storing in the cloud

Installation and configuration


  • Installed OBRM 6.8.0 or later

  • On the Windows Vista SP2 / Windows Server 2008 SP2, the bare metal installation will not work with the default PowerShell version 1.0. PowerShell update will be required

  • A chosen Backup Account must be located under the Entity for which bare-metal backup functionality is enabled

Bare metal backup installation

  1. Log in to OBRM with the backup account under the entity for which the Bare-Metal Backup option is enabled.

  2. Skip the Easy Backup page if it appears.

  3. On the main application page, click Go to Web Portal.

  4. Navigate to the Devices page.

  5. Locate the device, for which bare-metal backup should be installed, and make sure that it is online—green (wait for 1 or 2 minutes after logging in).

  6. Click the Manage button, and then click Install Bare-Metal Backup to start installation of the bare-metal backup software.

  7. Make sure that the bare-metal SDK download and installation started successfully. The green notice should appear on a successful start of the installation.

Hereafter the notice appears, the bare-metal backup module download (approximately 200 MB) is started. The download and installation time depends on the network bandwidth and the network route to the server.

After bare-metal backup module is successfully installed, the application bare-metal backup is presented.

  1. When Bare-Metal Backup option appears, click wrench icon to configure bare-metal backup.

    The Dashboard is opened in the default web browser where the following job settings are configured:

    • Enter the volume letter of the Source Volume(s) that should be backed up. A semicolon is a separator. In the case of a typo in the input, the notification will appear.

    • Folder for disk images must be located on the volume that is not backed up with bare-metal backup. It may be on a separate local volume, USB drive or a network share (SMB). Cloud Backup does not check the available free space in advance so it must be considered if there is enough free space on the destination folder to store the images. Practically, one full backup of a volume will need minimum 75-80% of its used space to be free on the destination folder.

    • PC or domain user must have full permissions (read/write/append/delete) to the Folder for disk images. If local user is used, set it up as .\UserName to avoid permission issue when renaming the machine.

    • For full and incremental backups, the following periods are available: Hourly, Daily, Weekly, Monthly.

  2. After the backup job is configured, click Apply and make sure that the bare-metal backup settings are successfully saved.

  3. The first backup is full, and it starts at scheduled time under NT AUTHORITY\SYSTEM account according to the tasks in Task Scheduler.

    Started event will be displayed in Dashboard > Reporting.

    Dashboard > Monitoring will display the ongoing status of the backup job.

    As the scheduled backup is started under NT AUTHORITY\SYSTEM account, the OBRM backup progress does not appear on the backed up machine. If the current transfer speed is the concern, it can be checked according to the topic “Check Upload Speed”.

  4. Backup report should be sent to email addresses configured in Menu > Advanced Options > Email Backup Reports.