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Cloud Backup 3.12 for macOS

UI issues when running on macOS Mojave 10.14


Cloud Backup 7.4.1 for Windows

Backup failure for UltraSafe accounts (error Invalid Encryption key. Failed to receive response from remote server.)


Cloud Backup 7.4.0 for Windows

LiveProtect for folders

Microsoft Exchange Server 2019 support

Option to set locale (language, dates, time formatting, etc.) during installation

Email reports are not required to enable retention policy

Backup account login credentials are encrypted in custom MSI

Improved BareMetal backup by optimizing and compacting increments

In case of several Windows accounts on one computer, files of different users could be backed up together

Failure to restore files due to Unicode characters in the device name

Failure to back up locked files to the local storage, if they were backed up to the cloud before the local backup option has been enabled

Failure to start backup (error Encryption key is not valid)

Missing UI localization

Failure to exclude five default folders when configuring backup of personal folders with remote backup policy via API

MFA failed via proxy

Application crashed after rebranding (error Requested range extends past the end of the array)

Application crashed when a backup task was manually modified via Windows scheduler

Failure to back up locked files (error Index (zero based) must be greater than or equal to zero and less than the size of the argument list)

Microsoft Exchange Server backup failure (Error occurred during database reupload)

Backup report date format did not conform to the user regional settings


Cloud Backup 7.3.3 for Windows

Remote backup policy: Bandwidth throttling and daily upload limiting

Custom MSI building: Autologin for automatically created backup accounts


Cloud Backup 7.3.1 for Windows

File upload speed was not shown in the backup progress window


Cloud Backup 7.3.0 for Windows

Remote backup policy: Ability to scan personal files and folders of a user without providing the relevant Windows user credentials

Remote backup policy: Option to include/exclude specific files and folders to/from scanning

Remote backup policy: Option to include/exclude specific files and folders to/from the backup

Support for Microsoft Windows Server 2019

Support for Microsoft SQL Server 2017

Reduced memory consumption when backing up and recovering with the retention policy applied

Reduced memory consumption and improved performance for the backup sets containing a lot of small files

Performance when backing up large data sets locally

Include folders section was shown, if Scan all folders has been selected

Inaccurate number of the processed files during recovery, if Recover all file versions was selected

Occasional backup failure, if several locked files were uploaded in a large set

Backup sets containing large files were occasionally uploaded in one thread

Layout collapsed on 4K displays with 150% scaling

Application update from the Dashboard led to the warning message from the Interactive Services Detection (if enabled)

Automatic Microsoft Internet Explorer proxy configuration was not applied

Backup exchange failure due to PowerShell could not find the terminator

Occasional failure when backing up huge files (error Package size exceeded)

Continuous failure when backing up the locked files despite proper VSS

AccountCreatorRunner module execution failure on 32-bit operating systems

Application crashed during the schedule setup (error Cannot load Counter Name data because an invalid index exception)

Advanced Folder Backup failure (error Nullable object must have a value) if Move Files to Cloud was selected

Incorrect counters when recovering all file versions

Scheduled time for the BareMetal Backup and the Advanced Folder Backup changed after modifying the backup settings

Occasional backup failure (error OutOfMemoryException)

Remote backup policy: Long file paths resulted in the files being removed by the retention policy and then processed again during each next backup

Occasional recovery failure (error NullReferenceException)


Cloud Backup 3.11.2 for macOS

Multi-Factor Authentication: Temporary authorization was expiring every day


Cloud Backup 7.2.1 for Windows

After upgrading from version 6.8 (or previous) to version 7.2, users could not log in


Cloud Backup 7.2.0 for Windows

Option to restore data to the original locations, that is, before backup

Link to the backup history page in the main application window

Support for Microsoft SQL Server backup in the cluster

Automatic download of Microsoft .Net Framework during installation, if needed

Huge backup sets: Reduced delay before a backup starts

Huge backup sets: Increased speed of the files deleting via the recovery view

Huge backup sets: Reduced delays when changing a backup set

Microsoft SQL Server and Microsoft Exchange Server incremental/differential backups are optional

Stability of the Advanced Folder Backup

Increased speed of processing of a local backup

BareMetal Backup: Boot failure after recovery of a Microsoft Windows Server 2008 system with an EFI volume

Recovery from a local backup: Inaccurate number and sizes of the recovered files in the progress window

Backup progress indicator showed twice larger size of a BareMetal, a Microsoft SQL Server or a Microsoft Exchange Server backup

Filenames with non-Latin characters were case-sensitive

Scheduled backup tasks ignored the daylight savings time changes

Hourly scheduled File and Folder backup on a Windows 10 device restarted 10 seconds after the previous backup was completed

Files with periods at the end of their filenames could not be backed up

Failed Microsoft Exchange Server backup led to the failure of the next backup

Scheduled Microsoft SQL Server incremental backup became full, if a File and Folder backup occurred between two Microsoft SQL Server backup jobs


Cloud Backup 3.11.1 for macOS

Latest version of the application was crashing in macOS 10.10

Unable to calculate the size of a folder during adding to backup set if it contains any files that cannot be accessed


Cloud Backup 3.11.0 for macOS

TLS 1.2 support

Retention policy work is reflected on UI now

Sometimes random files failed to backup (error IndexOutOfRangeException)


Cloud Backup 7.1.0 for Windows

Recovery speed

Search performance

Speed of getting the list of files for recovery

Reduced CPU load during recovery

Retention policy for deleted from the local files was not applied to the data on UNC shares

Local backup: Could not protect locked files

Local backup: False positive in case of lack of the space in target folder

Local backup: Stability issue for backup to password protected network storage

BareMetal backup: Guest account credentials were required if the target folder is not password protected network share

BareMetal backup: Sometimes could not create bootable ISO/USB on Microsoft Windows Server 2008

Unneeded cache files were not removed in case of backup cancellation and after deletion of the files according to the retention policy

Unhandled exception happened when starting application having it already running and minimized

Sometimes Microsoft SQL backup was failing with Process cannot access the file error message

Backup of a file fails if it gets locked during the backup

Advanced folder backup with replicate policy – old file versions were not purged if the whole drive is selected for the backup

Sometimes using proxy settings could cause a stuck of the backup at uploading step


Cloud Backup 3.10.0 for macOS

Ability to recover files as of a certain date

Retention policy did not work on the network shares

Retention policy did not work for UltraSafe accounts

Nemedpipe files are excluded from the backup, backing up only real files now


Cloud Backup 7.0.1 for Windows

Reduced backup duration. This prevents sending of excessive reporting information to the monitoring system

Algorithm for interacting with a local database. Backups start faster


Cloud Backup 7.0.0 for Windows

BareMetal backup: Option to skip upload to the cloud and store only locally

BareMetal backup: Microsoft Windows Server 2016 support

BareMetal backup: Microsoft Windows Server 2008 and 2008 R2 limited support (no UEFI systems supported)

Single application build for Home and Business users

Security: Verify digital signature of update package before executing

Recovery view: Search through locally backed up files

Option to protect OST files which are skipped by default

BareMetal backup: New backup will not be created until previous one is fully uploaded to the cloud

Now destination folder is used as a temporary folder during recovery

Old local backup is removed

BareMetal backup: Recovery failure for machine with dynamic system disk

BareMetal backup: Upload issue when backing up from a network share

Microsoft SQL backup leaves temp files on the network share

Backup failure when processing locked files with characters { or } in the filename

Local backup was unable to process locked files

Sometimes backup reports were not sent

Inaccurate text align on signup page

Application crashed after clicking the View/Restore button

Inaccurate sorting by file names on network folders in the backup wizard

Inaccurate sorting by folder size on recovery view

Messaging module did not work properly if application is installed in non-default folder


Cloud Backup 3.9.0 for macOS

Multi-threaded upload

Sometimes backup report was not sent


Cloud Backup 6.9.0 for Windows

Microsoft Windows Server 2016 support

Microsoft Windows 10 Redstone support

Microsoft Exchange 2016 support

Rebuilt local backup: Support for USB and network storage

Rebuilt local backup: Additional source for LB on recovery wizard

Intellicache setting in the Caching options menu

Option to recover all versions of files

Auto-switch to replica storage during recovery if data is missing/damaged on the main storage (for accounts with enabled replication)

Filename-based ransomware detection

BareMetal backup: Backup progress bar

BareMetal backup: Option to remove backup

BareMetal backup: Option to create a bootable USB drive

BareMetal backup: Option to configure backup in OBRM for Windows

Retry logic for interaction with central management service

All backup types resume in the event of a connection interruption to the backup server (customer connection or server issue)

BareMetal backup: Resume upload of previous BM backup before creating a new one

Batch processing algorithm. Upload starts before calculating of all hash sums is finished

UI errors after backup cancellation

Temporary files were not removed

Issue during backup of network share

Messaging service started a new session for each terminal user

Cannot create VSS copy error for locked files located at C:\Users\All Users\

Application crashed at the backup set selection step

Time option within the scheduler was not editable after installation of Windows 10 Creators update


Cloud Backup 3.8.2 for macOS

Retention policy for deleted files

Unable to create UltraSafe MAX account from within the application

Unable to recover files with versions that have been backed up from a computer


Cloud Backup 6.8.2 for Windows

File and Folder backup: Folders are excluded forever from the file tree after manual de-selection


Cloud Backup 6.8.1 for Windows

Application crashed on the second step of the backup wizard

Text size scaled out in the backup wizard


Cloud Backup 6.8.0 for Windows

BareMetal backup: Option to specify ADK location (if installed in non-default folder)

BareMetal backup: Change format of backup storage from .pvhd to .vmdk, more user-friendly folder structure

BareMetal backup: Retention policy based on the backup age

BareMetal backup: Option to specify how often full and incremental backups are performed

Install new version when clicking New version is available message

Files backed up from a mapped drive and then deleted from the cloud were not backed up again

Incorrect backup size calculation. Skipped and excluded files did not show in the tree view of files selected for backup

Flickering when entering an email address for reports

Backup progress typo will exclude files.. displayed for excluded folders

Misplaced description for the Email address and End time boxes

Artifacts in the search view of the recovery wizard

Default value for the From filter in the recovery wizard was always 26.05.2016

Adjusted search button height and layout in the recovery wizard

Broken validation of the End at value on the last step of the recovery wizard

Available languages dropdown list was too narrow and short


Cloud Backup 3.6.1 for macOS

Unable to resolve the IP address

Excessive logging. Turn off debug mode


Cloud Backup 6.7.2 for Windows

Crash after login if there was a broken task in the Windows Tasks Scheduler


Cloud Backup 3.6.0 for macOS

Multi-factor authentication support

64-bit version of the application

UI changes in the Progress and Backup status dialogs

Back up the files, which were deleted from the cloud using the Dashboard or agent on another device, again

No usage quota check for scheduled backup

Search issues on recovery page

Schedule backup screen issues

Upgrade issue on macOS 10.12


Cloud Backup 6.7.0 for Windows

Automatic configuration option

Failover for OBRM (web calls during backup server interactions)

Restrictions for SOS Personal backup accounts: Disable Advanced folder, Exchange and SQL backup types

Protected file type filters: Support for wildcards; moved from the Advanced options menu to the Select files to protect step of the wizard

Option to omit the account name when starting the backup using sosuploadagent.exe backupnow console command

Send out notification email with a list of files for deletion by Advanced Folder retention policies

Migrated from .Net Framework 4.0 to 4.5

UI: Menu opening delay; restyled the Next and Back buttons

Unable to select the TEMP folder for SQL backup

Remove the Confirm password box if Backup even when Windows user is not logged on selected

Path to files in the cloud differed from the path at a NAS device

Backup failure with OutOfMemoryException for large backup sets