Release notes for Backup & Disaster Recovery
8.16.4
May 23, 2025
FIXED
HC-932
In exceptional cases, configuration management of the Hybrid Cloud replication bandwidth was not working
FIXED
HC-941
Replication session would time out in 1.5 hours (introduced in version 8.16.1)
FIXED
HC-945
Unnecessary replication failure notifications for file and folder backup jobs after configuring Hybrid Cloud replication (introduced in version 8.16.3)
8.16.3
April 30, 2025
ADDED
HC-867
Replication Bandwidth Management UI for the Google Cloud Storage replication mode
FIXED
HC-918
Resolved restore issue with Hyper-V backups when VMRS files were disabled (introduced in version 8.16.1)
FIXED
HC-910
Corrected bootloader choice for Windows client operating systems. Previously, an EFI bootloader might have been chosen for an MBR machine.
FIXED
HC-909
Use hard rather than soft reset for the second boot verification attempt to work around some early Windows boot issues
FIXED
HC-892
“Replicate only last successful job of the day” option might skip replicating certain jobs
FIXED
HC-882
Increased replication network resilience to reduce the number of the ‘Failed’ jobs caused by temporary connectivity issues during replication
FIXED
HC-861
A new full backup was pushed if replication took longer than the retention period for the baseline backup job
8.16.2
April 01, 2025
ADDED
HC-866
Email reports for the Google Cloud Storage replication mode
FIXED
HC-878
Hybrid Cloud replication would stop uploading previous backups if there were intermittent connectivity issues
FIXED
HC-857
Occasional Error on getting browse URL error when trying to access the appliance from the Dashboard
FIXED
HC-852
The list of bootable restore points was empty if the appliance was unable to pull the list of jobs from the Hybrid Cloud
FIXED
HC-849
The Replication Reconcile button was not visible if the Hybrid Cloud replication pusher service was stopped
8.16.1
ADDED
HC-874
TLS 1.3 support for replication to and from Google Cloud Storage
ADDED
HC-818
ISO EFI support for the ColdBMR recovery tool
ADDED
HC-797
Option to enable or disable offsite GCS replication with the ability to replicate only the last successful backup job of the day
CHANGED
HC-812
The backup agent skips VMRS and BIN files during Hyper-V backups by default
CHANGED
HC-811
Implemented compression for AVHD, AVHDX, VMRS, and BIN files during Hyper-V backup replication to the public cloud
FIXED
HC-869
The “Replicate only last successful job of the day” option could cause replication of more than one backup job per day
FIXED
HC-856
Failure in one of multiple DR Image jobs that were scheduled to start simultaneously
FIXED
HC-851
Failure in the Browse and Restore function for Hyper-V jobs when a disk with an uppercase extension was present in the backup
FIXED
HC-826
Attempt to configure boot settings for a VM resulted in a NullPointerException error after updating from version 8.14.1 or earlier to version 8.16.0
FIXED
HC-822
Downloading a Hyper-V restore point from Hybrid Cloud was failing if the protected Hyper-V VM had a disk name containing a space
FIXED
HC-790
Progress of the Request Missing Blocks operation was reset if replication was interrupted due to a network connection issue
REMOVED
HC-841
White-labeled version of the appliance UI
REMOVED
HC-791
Automatic startup of VMs if they were running before the appliance reboot
8.16.0
ADDED
HC-673
Ability to download failback snapshots from Hybrid Cloud to the appliance
ADDED
HC-676
Support for resumable file uploads during replication sessions for Hyper-V and other jobs with large files
CHANGED
HC-738
Disabled direct booting for Hyper-V jobs in Hybrid Cloud
FIXED
HC-725
The Boot › Overview subtab listed all clients that had ever existed on the appliance
FIXED
HC-724
Verification of multiple inconsistent jobs incorrectly marked all listed jobs, except for the first one, as successful
8.15.5
FIXED
HC-763
Unnecessary notification that DDFS repair was required whenever DDFS tried to access data with missing blocks
FIXED
HC-755
Occasional notifications in the Dashboard that a VM was running when it was not
8.15.4
FIXED
HC-746
Backup message log was missing detailed information about the Hyper-V errors
FIXED
HC-742
Ignyte DR backups via SMB and all Hyper-V backups always ran as full
FIXED
HC-727
Backup failure if image size was not aligned to 4 KB
8.15.3
CHANGED
HC-730
The appliance saves DDFS repair history now
FIXED
HC-729
Running DDFS repair while having files in the shredder might cause data corruption
FIXED
HC-726
The job repair tool did not remove the failed verification status
8.15.2
FIXED
HC-702
Occasional boot verification failure because of the VirtIO driver injection issues
FIXED
HC-701
DR image backup failed with the error “System.ArgumentException: length cannot be negative” on dynamic disks with dynamic volumes
8.15.1
FIXED
HC-692
The appliance booted into the NoRAID mode after updating to Backup & Disaster Recovery 8.15.0
8.15.0
ADDED
HC-480
Boot verification jobs are now shown on the Active subtab (Management Console › Boot › Active)
ADDED
HC-622
A notification is shown in the Dashboard if the appliance unclean shutdown was detected
CHANGED
HC-457
Added and configured as default a new transport protocol (NBD) instead of SMB
CHANGED
HC-621
You can interrupt the DDFS repair process if you need to boot the appliance immediately
CHANGED
HC-662
DDFS repair now checks the size of the BAM file and fixes it if needed
CHANGED
HC-644
Backup agent now requires Microsoft .NET Framework 4.6.2
FIXED
HC-593
Incorrectly formatted output of the SNMP sensor about the RAID status
FIXED
HC-638
Occasional failure of the appliance UI with the out-of-memory exception due to the duplicate VMware connections (records)
8.14.1
CHANGED
HC-606
Turned off the automatic DDFS repair for appliances with booted VMs or a special configuration setting
8.14.0
ADDED
HC-478
Automatic DDFS repair on boot for appliances with total RAID capacity of 6 TB or less after unclean shutdown that detects backup jobs with missing data blocks and sets their status to Failed Verification
ADDED
HC-454
A new log file with Windows update activity and information is generated and can be downloaded for Windows clients to speed up and simplify troubleshooting
ADDED
HC-451
Option to check backup jobs for consistency
CHANGED
HC-455
Switched the appliance base operating system from CentOS to CentOS Stream
CHANGED
HC-438
Domain names for the back-end services (that is, updating, licensing, billing, support tunnel, and so on) are now consolidated as *-svc.infrascale.com
FIXED
HC-549
If you skipped the appliance Quick Start Wizard, the system showed the error message “Lost connection to DB”
FIXED
HC-547
The Export Virtual option in the appliance Management Console › Settings › Network Adapters was turned off by default for the newly set appliances in firmware version 8.13.6
FIXED
HC-538
DR image and Hyper-V backup jobs were occasionally marked as failed because of the issues with cleanup at the final stage
FIXED
HC-465
Internal service for the appliance Management Console UI crashed with the out-of-memory error a few times in a row. This resulted in a memory dump file being created each time the system tried to restart the service automatically. At the same time, the appliance ran the self-backup job – Myself – including all those memory dump files that led to gradual steady reduction of the RAID space.
REMOVED
HC-553
Support of 32-bit DR backup agent
8.13.6
ADDED
HC-430
Option to skip installation of Windows updates when booting a VM on the appliance and during its boot verification
ADDED
HC-419
Implemented the retry logic for boot verification to resolve the issue when a VM booted in the Windows recovery mode due to pending Windows updates
CHANGED
HC-449
Improved security by making the Premise-Request service restrict unauthorized access to critical configuration files and block downloading of any internal assets
FIXED
HC-429
Browse and restore operation failed with the error “Invalid main GPT header” if the main GPT header of the protected machine was invalid, but the backup itself was recoverable
FIXED
HC-426
Backup jobs that did not pass the bootability check were not reported and properly marked in the Dashboard
FIXED
HC-425
Backup jobs of machines with more than one operating system installed did not have the respective warning displayed for them in the appliance Management Console
FIXED
HC-422
In 8.13.5 release, the standard DR engine could not detect the .NET Framework sometimes and therefore DR image backups were failing
FIXED
HC-421
Option to reset temporary backup storage on the client that did not work with the standard DR engine
REMOVED
HC-431
Option to run code remotely on the appliance and clients from the appliance Management Console
REMOVED
HC-408
EULA acceptance step from the appliance Quick Start Wizard, DR backup agent installation wizard, and the VMware virtual appliance deployment flow
REMOVED
HC-405
Terms of Service acceptance step before the appliance firmware update
8.13.5
ADDED
HC-356
Bare-metal restore now supports restore from the file system
ADDED
HC-352
An option to restore a backed up VM to VMware without a network adapter or a virtual distributed switch (for cases when those are not supported by the target VMware host)
CHANGED
HC-380
VMs booted for verification now have screen saver turned off to avoid situations when the boot verification status was successful, but the screenshot was completely black (because of the screen saver) and did not reflect the status
CHANGED
HC-354
Improved the boot verification algorithm to make it more reliable and stable for all supported operating systems
REMOVED
HC-401
Deprecated the white-labeled version of the appliance
REMOVED
HC-381
The Speed/Duplex Setting, Current Speed, and Current Duplex columns from the appliance Management Console › Settings › Network Status
REMOVED
HC-381
Option to select speed and duplex in the appliance Management Console › Settings › Network Adapters
8.13.4
ADDED
AP-9456
Users can now select which job warnings to show and ignore on the appliance per backup client
FIXED
AP-9454
The History subtab could occasionally show an incorrect number of jobs
FIXED
AP-9489
The appliance did not shut down the VM after its boot verification and did not send the respective monitoring events to the Dashboard
FIXED
AP-9446
Wiping and auto-provisioning operations on the appliance made the connected USB flash drive a part of the SSD catalogs
FIXED
AP-9437
Starting from the firmware version 8.0, the browse and restore feature stopped supporting NTFS sparse files in the protected system
FIXED
AP-9329
The appliance did not send monitoring events to the Dashboard until it was rebooted
8.13.3
ADDED
AP-9434
User interface for the DDFS repair status is now available via the HTTPS protocol
ADDED
AP-9428
User interface for the DDFS repair status is now available if the user gets access to the appliance Management Console using the remote access proxy from the Dashboard
ADDED
AP-9409
The Cloud Replication Status column that shows the status of uploading the jobs to Google Cloud Storage
FIXED
AP-9422
After updating to firmware 8.13.0 or later, the registered appliance lost its registration information
FIXED
AP-9370
The replication service status on the secondary appliance broke if the paired primary appliance was offline or the replication service was not running
FIXED
AP-9432
The Filters button did not work on the Replicated Jobs subtab
8.13.2
ADDED
AP-9359
The status of the jobs replicated to Google Cloud Storage when in the corresponding replication mode is now shown on the Replication › Status subtab in the appliance Management Console
ADDED
AP-9360
The jobs replicated to Google Cloud Storage when in the corresponding replication mode are now shown on the Replicated Jobs subtab in the appliance Management Console
ADDED
AP-9367
User interface for the DDFS repair status
FIXED
AP-9400
Starting from the firmware version 8.11, the appliance system was using the RAID excessively
FIXED
AP-9412
The appliance system logs were occasionally filled with the error messages “extract data from STATUS not handled”
FIXED
AP-9396
The appliance system logs were occasionally filled with the error messages “Failed to check battery”
FIXED
AP-9430
The Reconcile Secondary button on the Replication › Status subtab was not shown
REMOVED
AP-9368
Support of the legacy 3Ware RAID controller
8.13.1
ADDED
AP-9356
Google Cloud Storage replication mode. (This is a beta feature, and it is not available in full yet.)
ADDED
AP-9357
Option to pull the jobs back to the appliance from Google Cloud Storage. (This is a beta feature, and it is not available in full yet.)
FIXED
AP-9372
Duplicate DR engine processes could start on one client that prevented the DR backup from completion
8.13.0
ADDED
AP-9326
Right after a DR image backup is finished the system inspects the image and checks its integrity and browsability before the backup job is considered complete
ADDED
AP-9355
The Cloud tab in the appliance Management Console for managing backup jobs stored in Google Cloud Storage
FIXED
AP-8901
Appliance failed to show the correct current state of its RAID
8.12.0
ADDED
AP-9264
Support of VMware vSphere 8.0
ADDED
AP-9262
Option to request and upload the replicated data blocks missing on the appliance
ADDED
AP-9331
The NoDB mode for the appliance Management Console that shows the web interface to the users when the database cannot be initiated or is disconnected
CHANGED
AP-9324
Appliances running firmware v8.6 or earlier can now update to the most recent firmware version only after installing the transitional firmware v8.11
FIXED
AP-9354
When updating the backup agent from the appliance Management Console, the system showed a false warning about the possible restart of the appliance
FIXED
AP-9353
Lengthy resetting of the replication connection when replication was idle
FIXED
AP-9340
The appliance needed to restart a few times after the initial configuration via the Quick Start
FIXED
AP-9339
An excessive QEMU logging caused extra CPU load on the appliances running boot
FIXED
AP-9338
journalctl logs were not preserved upon restarting the appliance
FIXED
AP-9336
/flash and /boot directories were not mounted in the DDFS repair mode
FIXED
AP-9310
The system failed to find and delete some unreferenced data from the appliance (error message: “Invalid Request null”)
FIXED
AP-9278
Failure to download all logs from the Support tab of the appliance Management Console (error “java.nio.file.FileAlreadyExistsException”)
FIXED
AP-9277
The appliance failed to restart automatically upon completing DDFS repair that was initiated from the appliance boot menu
FIXED
AP-9269
When the Export Virtual option in the NIC bonding was selected, settings (MTU and Client ID) did not save properly
FIXED
AP-9260
The jobs that were running during an unexpected restart or shutdown of the appliance remained in the system database and took the disk space. They were not visible in and could not be cleaned from the appliance Management Console (Settings › Unreferenced Data).
FIXED
AP-9253
After wiping the appliance, a support tunnel could not be started from the appliance Management Console
FIXED
AP-9200
System database could become corrupt and some system services could not start after the appliance reboot
FIXED
AP-9146
Replication hanged in the WORKING state while the queue of the unprocessed jobs was increasing
FIXED
AP-9087
Appliance Management Console stopped responding if an open job-related tab (for example, Scheduled Jobs, Recent Jobs, or other) contained an enormous number of data records to show
FIXED
AP-9052
Shredder statistics showed some progress or negative values even when shredder was idle
FIXED
AP-8481
Appliance failed to operate properly when polling the connected hosts of a Hyper-V cluster and detecting the same VM existed simultaneously on two Hyper-V hosts under the same ID
FIXED
AP-7172
VMware VM backup jobs failed because the appliance lost connection with the vCenter instance or the host, but the system showed only the “java.lang.NullPointerException” error with no further explanation
REMOVED
AP-9311
Archiving functionality
REMOVED
AP-8480
Support of Microsoft Active Directory