Error message

Message logs in the Management Console of the cloud failover appliance (CFA) show the following error:

Restore Failure: Error(s) occurred while running the necessary scripts to complete restore.

Error description

This error may show when restoring files originally backed up from a VMware VM.

The message indicates that the files were restored, but the script that is ran to set the file permissions after restoring the files, either ran into an error or failed to run.

Steps to resolve

You can try to manually run the script again or set the permissions on the files restored manually.