Error. VSS Snapshot Creation Failed

    • Summary:Description of and steps to resolve the issue when a VSS snapshot creation fails with error 'VSS_E_INSUFFICIENT_STORAGE'.
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    Error messages

    Message logs in the Management Console of the Backup & Disaster Recovery appliance show the following error:

    VSS Snapshot Creation failed. Check Log file for more details.

    Error description

    The VSS failure you see is due to insufficient storage space available to create the VSS snapshot.

    The actual error message in the trace file is the following:

    VSS_E_INSUFFICIENT_STORAGE

    Steps to resolve

    Run systeminfo from the Support tab, and you can see the available resources for the server.

    If this is a VM, you may be able to allocate more system resources to that server and get away from the error.

    See Microsoft knowledge base article for details.