Error message

Message logs in the Management Console of the cloud failover appliance (CFA) shows the following error:

The method is disabled

Error description

This error may show when you try to migrate a VMware VM from one host to another.

This is a known issue in VMware. Sometimes after a backup runs, VMware will not release the migration lock even though it was asked to do so. This can happen if the backup fails, but will also sometimes happen without failed backups.

Steps to resolve

To resolve this issue, you have to manually remove the lock.