Indication:

  • Job log may contain the following:

    MSSQL: warning: database 'tempdb' on DEFAULT server instance explicitly included but believed to be non-backupable, will try anyway
    MSSQL: error: can't get configuration for backup of database 'tempdb' on DEFAULT server instance: GetConfiguration timed out after 300000ms
    MSSQL: backup of database 'tempdb' on DEFAULT server instance failed

    or

    MSSQL: warning: database 'Resource' on DEFAULT server instance explicitly included but believed to be non-backupable, will try anyway
    MSSQL: error: can't get configuration for backup of database 'Resource' on DEFAULT server instance: GetConfiguration timed out after 300000ms
    MSSQL: backup of database 'Resource' on DEFAULT server instance failed

Cause:

  • System database `tempdb` backup not supported, see [Microsoft Docs](http://msdn.microsoft.com/en-us/library/ms190768(SQL.90).aspx){:target='\_blank'}</li>
  • System database `Resource` backup not supported, see [Microsoft Docs](http://msdn.microsoft.com/en-us/library/ms190940(SQL.90).aspx){:target='\_blank'}</li> </ul>

    Fix:

    • Exclude 'tempdb' and 'Resource' databases from SQL database backup list(s) in RVXConfig.
    *[AES]: Advanced Encryption Standard *[AESs]: Advanced Encryption Standards *[API]: application programming interface *[APIs]: application programming interfaces *[AWS]: Amazon Web Services *[AWSs]: Amazon Web Servicess *[BMR]: BareMetal Restore *[BMRs]: BareMetal Restores *[CAB]: Cloud Application Backup *[CABs]: Cloud Application Backups *[CB]: Cloud Backup *[CBs]: Cloud Backups *[CBT]: Changed Block Tracking *[CBTs]: Changed Block Trackings *[CFA]: cloud failover appliance *[CFAs]: cloud failover appliances *[CIFS]: Common Internet File System *[CIFSs]: Common Internet File Systems *[DC]: data center *[DCs]: data centers *[DDFS]: deduplication file system *[DDFSs]: deduplication file systems *[DDFS-AR]: DDFS-assisted replication *[DDFS-ARs]: DDFS-assisted replications *[DPS]: Data Protection Server *[DPSs]: Data Protection Servers *[DR]: disaster recovery *[DRs]: disaster recoverys *[DRaaS]: Disaster Recovery as a Service *[DRaaSs]: Disaster Recovery as a Services *[GCP]: Google Cloud Platform *[GCPs]: Google Cloud Platforms *[ICAB]: Infrascale Cloud Application Backup *[ICABs]: Infrascale Cloud Application Backups *[ICB]: Infrascale Cloud Backup *[ICBs]: Infrascale Cloud Backups *[ICMP]: Internet Control Message Protocol *[ICMPs]: Internet Control Message Protocols *[IDR]: Infrascale Disaster Recovery *[IDRs]: Infrascale Disaster Recoverys *[IPMI]: Intelligent Platform Management Interface *[IPMIs]: Intelligent Platform Management Interfaces *[JVM]: Java virtual machine *[JVMs]: Java virtual machines *[LVM]: logical volume management *[LVMs]: logical volume managements *[MFA]: multi-factor authentication *[MFAs]: multi-factor authentications *[MSP]: managed services provider *[MSPs]: managed services providers *[N/A]: Not applicable *[N/As]: Not applicables *[NAS]: network-attached storage *[NASs]: network-attached storages *[NAT]: network address translation *[NATs]: network address translations *[NFS]: Network File System *[NFSs]: Network File Systems *[NIC]: network interface controller *[NICs]: network interface controllers *[NTP]: Network Time Protocol *[NTPs]: Network Time Protocols *[NTPD]: Network Time Protocol Daemon *[NTPDs]: Network Time Protocol Daemons *[OBRM]: Online Backup and Recovery Manager *[OBRMs]: Online Backup and Recovery Managers *[PBKDF2]: Password-Based Key Derivation Function 2 *[PBKDF2s]: Password-Based Key Derivation Function 2s *[POSIX]: Portable Operating System Interface for Unix *[POSIXs]: Portable Operating System Interface for Unixs *[RAID]: Redundant Array of Independent Disks *[RAIDs]: Redundant Array of Independent Diskss *[RCT]: resilient change tracking *[RCTs]: resilient change trackings *[ROM]: read-only memory *[ROMs]: read-only memorys *[SDK]: software development kit *[SDKs]: software development kits *[SMB]: Server Message Block *[SMBs]: Server Message Blocks *[SMTP]: Simple Mail Transfer Protocol *[SMTPs]: Simple Mail Transfer Protocols *[SNMP]: Simple Network Management Protocol *[SNMPs]: Simple Network Management Protocols *[UCAR]: unique content addressable repository *[UCARs]: unique content addressable repositorys *[UDP]: User Datagram Protocol *[UDPs]: User Datagram Protocols *[UEFI]: Unified Extensible Firmware Interface *[UEFIs]: Unified Extensible Firmware Interfaces *[UNC]: Universal Naming Convention *[UNCs]: Universal Naming Conventions *[vCFA]: virtual cloud failover appliance *[vCFAs]: virtual cloud failover appliances *[VM]: virtual machine *[VMs]: virtual machines *[VNC]: Virtual Network Computing *[VNCs]: Virtual Network Computings *[vNIC]: virtual network interface controller *[vNICs]: virtual network interface controllers *[VPN]: virtual private network *[VPNs]: virtual private networks *[VSS]: Volume Shadow Copy Service *[VSSs]: Volume Shadow Copy Services