If an archive job appears to be stuck (is waiting for appendable media), and needs to be restarted because jobs on the archive drive were deleted rather than a new disk being swapped out, or if a new drive has been swapped out, but the archiving jobs do not seem to be progressing, or is waiting for writeable device, you can perform the following to stop and restart the archive process:

  • On the right side of the ArchiveLibraries screen, there is a hard drive image with information about the drive.

    To the left of this information is a green check mark. Select the “green check”. (This will “offline” the archive drive. A “red X” will take the place of the “green check”.) Select the “red X” (causing it to change to a “green check” again) to resume the archive process.

    This will make sure that the archive does not get canceled.

  • If the archive job still does not resume:

    To the right of the drive information in ArchiveLibraries there is a hard drive icon. When you rollover this image, “Manage Disk” will appear. Select the “Manage Disk” icon. Select the “Prepare disk for removal” button. Scan the drive again.

  • If the archive job still does not resume:

    The archive job will need to be canceled and any jobs that were on the list to be archived will need to be manually archived.

    Cancel the archive job under ArchiveLibraries by selecting Cancel/Clear Archive Process.

    Manually archive the remaining jobs by going to ArchiveLibrariesManually Archive Jobs › Select the jobs you wish to archive › Confirm to begin the archive process.