If an archive job appears to be stuck (is “waiting for appendable media”), and needs to be restarted because jobs on the archive drive were deleted rather than a new disk being swapped out, or if a new drive has been swapped out but the archiving jobs don’t seem to be progressing/waiting for writeable device, etc.), you can perform the following to stop and restart the archive process:

  • On the right side of the Archive > Libraries screen, there’s a hard drive image with information about the drive. To the left of this information is a green check mark. Select the “green check”. (This will “offline” the archive drive. A “red X” will take the place of the “green check”.) > Select the “red X” (causing it to change to a “green check” again) to resume the archive process.

    This will make sure that the archive doesn’t get canceled.

  • If the archive job still doesn’t resume:

    To the right of the drive information in Archive > Libraries there’s a hard drive icon. When you rollover this image, “Manage Disk” will appear. Select the “Manage Disk” icon. Select the “Prepare disk for removal” button. Rescan the drive.

  • If the archive job still doesn’t resume:

    The archive job will need to be canceled and any jobs that were on the list to be archived will need to be manually archived.

    Cancel the archive job under Archive > Libraries by selecting Cancel/Clear Archive Process.

    Manually archive the remaining jobs by going to Archive > Libraries > Manually Archive Jobs > Select the jobs you wish to archive > Confirm to begin the archive process.