Protected space is the size of the total protected data on all clients prior to compression and deduplication.
For each client, only the largest retained backup is added to the protected space.
For example, if a client is protected on both file and folder and DR levels, protected space for this client is calculated as the sum of the largest file and folder backup plus the largest DR image backup.
This also applies if a virtual machine (VM) is protected simultaneously on the hypervisor level and using the backup agent installed on the VM itself.
Protected space is calculated for both primary and secondary Cloud Failover Appliances (CFAs), on-premises or off-premises, and the largest one is used for billing.
For VMware, Hyper-V, and DR image backups, free disk space is not counted.
Protected space is calculated for ext2, ext3, ext4, XFS, Btrfs, FAT16, FAT32, NTFS, UFS, HFS, HFS+, JFS, ReiserFS, MINIX (1.0, 2.0, 3), exFAT, NILFS2, and F2FS file systems on both MBR and GPT partitions (LVM included), on the software or hardware RAIDs. It does not include empty partitions, Windows System Reserved partition, and SWAP partitions.
Windows Storage Spaces, Reiser4, and ReFS are not supported, and thus are not subject to the protected space calculation. ZFS was not tested.
To view the protected space for the entire CFA:
Sign in to your account in the Infrascale Dashboard.
Go to Manage › DR Sites & Appliances.
Hover over the cell in the Protected column against the required CFA to view the details (Protected Primary and Protected Secondary).
To view the protected space for an individual client, in the CFA Management Console, go to Clients › Summary, and see the Protected Bytes column. Protected space for the entire CFA is shown near the RAID bar.