These instructions use Shrew Soft VPN Client (Standard edition) for Windows as an example. If you use another VPN client, or another operating system, the routine may differ somewhat.
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Contact Infrascale Support to request the VPN access to your Backup & Disaster Recovery appliance.
After we set up the VPN on the appliance, we will send you an email with VPN configuration details.
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Download and install the VPN client.
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Open the VPN client (VPN Access Manager), and click Add (or Edit › Add).
The VPN Site Configuration dialog box opens.
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On the General tab, in the Host Name or IP Address box, enter the host name you received in the email.
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On the Authentication tab:
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In the Authentication Method drop-down list, select Mutual PSK + XAuth.
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On the Credentials subtab, in the Pre Shared Key box, enter the pre-shared key you received in the email.
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On the Phase 1 tab, in the Exchange Type drop-down list, select main.
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Click Save to apply changes.
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Select the newly created configuration, and then click Connect.
The VPN Connect dialog box opens.
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On the Connect tab:
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In the Username box, enter the VPN username you received in the email.
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In the Password box, enter the VPN password you received in the email.
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Click Connect to establish the VPN connection.
The VPN client will show
tunnel opened
after it establishes the connection successfully.