Boot Backup & Disaster Recovery appliance in the NoRAID mode

Booting the appliance into NoRAID mode is typically done via the Infrascale Support request during the troubleshooting process. It requires physical access to the appliance.

  1. Make sure you have a console (keyboard, mouse, and monitor) plugged into the appliance.

  2. Reboot the appliance:

    • Log in to the Console Configuration Utility, and then run reboot

    • Press Ctrl+Alt+Del in the console command prompt.

  3. After the appliance restarts, press either the Up arrow key or the Down arrow key until you get to the GRUB menu.

  4. Select the No Raid option, and then press Enter.

This will bring your appliance back up in a fashion that will make it easier for engineering to fix the file system.

The Used Space bar at the bottom of the Management Console will not show the accurate amount of space, and you will also not be able to view information in Jobs › History. This is an expected side-effect of the NoRAID mode. Rebooting from Settings › Reboot will restart the appliance in the regular mode.