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  • Backup & Disaster Recovery
    • Specification
    • Terms and definitions
      • Cloud overage
      • Fair Use Policy
      • Protected space
      • Purchased cloud storage
      • Retention policies
      • Used cloud storage
    • Release notes
    • Appliance models
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    • Appliance Quick Start
      • Unpacking and installing
      • Network ports
      • Network settings
      • Quick Start Wizard
      • Management Console overview
      • Further steps
    • Appliance deployment guides
      • Microsoft Hyper-V
      • VMware vSphere
    • Appliance Management Console
      • Dashboard tab
      • Clients tab
        • Summary subtab
        • Edit subtab
        • VMware subtab
        • Hyper-V subtab
        • Active Directory subtab
      • Jobs tab
        • History subtab
        • Scheduled Jobs subtab
        • Active Jobs subtab
        • Importing Jobs subtab
        • Deduping Jobs subtab
        • Recent Jobs subtab
        • Purged Jobs subtab
      • Boot tab
        • Overview subtab
        • Active subtab
        • Orchestration subtab
      • Archive tab
        • Libraries subtab
        • History of the archived jobs
        • Settings subtab
        • Encryption subtab
        • Media Inventory subtab
      • Cloud tab
        • Google Cloud Storage
      • Replication tab
        • Status subtab
        • Mode/Options subtab
        • Replicated Jobs subtab
        • Pending Jobs subtab
        • Pulled Jobs subtab
      • Settings tab
        • Appliance Status
        • Date/Time
        • Firmware Update
        • Reboot/Shutdown
        • Advanced Settings
        • Automatic Job Management
        • Default Retention Policy
        • Job Schedules
        • Shared File Sets
        • Unreferenced Data
        • Active Directory
        • DNS
        • Host Name
        • Network Adapters
        • Network Status
        • Proxy
        • Routes
        • Certificate
        • Password
        • Remote Access
        • Appliance Network Share
        • Boot Verification
        • Deduplicated File System
        • Downloads
        • Licenses
        • Local Boot
        • RAID Configuration
        • Registration
        • Save/Restore Configuration
        • Seeding
        • Storage
        • UPS
        • Audit Log
        • Director Status
        • Disk Thresholds
        • Email
        • Reports
        • SNMP
        • System Alerts
      • Support tab
      • Diagnostics tab
    • Backup agent
      • Install
      • Pair with appliance
      • Communication settings
      • Backup settings
      • Update or reinstall
    • Backup and restore reference
    • VMware backup and restore
      • Frequently asked questions
      • Manage connections
        • Add connection
        • View and manage connections
        • Edit connection properties
        • Remove connection
      • Manage virtual machines
        • Register virtual machine
        • View virtual machine properties
        • Edit virtual machine client configuration
        • Unregister virtual machine
      • Back up virtual machine
      • Restore
        • Virtual machine
        • Files and folders
    • Microsoft Hyper-V backup and restore
      • Prepare host
        • Create client for host
        • Install backup agent
        • Pair with appliance
      • Manage connections
        • Add connection
        • View and manage connections
        • Edit connection properties
        • Remove connection
      • Manage virtual machines
        • Register virtual machine
        • View virtual machine properties
        • Edit virtual machine client configuration
        • Unregister virtual machine
      • Back up virtual machine
      • Restore
        • Virtual machine
        • Files and folders
    • Disaster recovery image restore
    • Browse and restore data
    • How-tos
    • Troubleshooting
    • FAQ
  • Cloud Backup
    • Specification
    • Terms and definitions
    • Release notes
      • Windows
      • macOS
      • Android
      • iOS
    • Online Backup and Recovery Manager
      • For Windows
        • App download
        • App installation
        • Antivirus and firewall exclusions
        • Sign-in options
        • Settings
        • Logs and databases
      • For macOS
        • App setup
        • Data backup
        • Data recovery
        • Schedule check
        • Logs and databases
      • For Android
      • For iOS
    • Tutorials
      • Microsoft Exchange Server
      • Microsoft SQL Server
      • Intuit QuickBooks
    • How-tos
    • Troubleshooting
    • FAQ
  • Cloud Application Backup
    • Specification
    • Plans and editions
    • Basics
      • Enable Cloud Application Backup
      • Access Management Portal
      • Manage backup tasks
      • Restore and export data
      • Monitor system activity
      • Manage system settings
      • Change plan
      • Disable Cloud Application Backup
    • Tutorials
      • Microsoft 365 Exchange
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
        • Manage admin account and authorization
        • Restore and export data
      • Microsoft 365 SharePoint
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage site backups
        • Manage admin account and authorization
        • Restore and export data
      • Microsoft 365 OneDrive
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage site backups
        • Manage admin account and authorization
        • Restore and export data
      • Microsoft 365 Groups and Teams
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage backups
        • Manage admin account
        • Restore and export data
      • Google Workspace
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
        • Manage admin account
        • Restore and export data
      • Google Shared Drives
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage backups
        • Manage admin account
        • Restore and export data
      • Salesforce
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage admin account and backup type
        • Restore and export data
      • Box
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
        • Manage admin account
        • Restore and export data
      • Dropbox
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
        • Manage admin account
        • Restore and export data
    • How-tos
    • FAQ
  • Dashboard
    • Basics
      • Menu reference
    • Manage
      • Partners
        • View information
        • Create partner
        • Edit partner details
        • Delete partner
      • Companies
        • View information
        • Create company
        • Change company name
        • Get recovery report
        • Delete company
      • Backup accounts
        • View information
        • Create account
        • Set account rights
        • Manage account password
        • Move account
        • Suspend account
        • Delete account
      • Dashboard user accounts
        • View information
        • Create user account
        • Manage roles and permissions
        • Delete user account
      • User groups
        • View information
        • Create user group
        • Add or remove backup accounts
        • Edit user group
        • Delete user group
      • Protected devices
        • View information
        • Manage backups
        • Deactivate device
        • Wipe device
      • Backup & Disaster Recovery Appliances
        • View information
        • Access appliance
        • Explore local appliances
        • Update firmware
        • Delete appliance
      • Cloud Application Backup
      • Backup and retention policies
        • View information
        • Create policy
        • Edit policy
        • Configure policy
        • Assign policy
        • Unassign policy
        • Delete policy
      • Legacy policies
        • View information
        • Create policy
        • Edit policy
        • Delete policy
    • Monitor
      • Backup status
        • Within Backup & Disaster Recovery
        • Within Cloud Backup
        • Within Cloud Application Backup
      • Backup history
      • Backup & Disaster Recovery Appliances
        • View monitoring data
        • Turn monitoring on or off
        • Configure sensors
    • Configure
      • Multi-factor authentication
        • For company
        • For account
      • Single sign-on authentication
        • Using Azure Active Directory
        • Using Okta
        • Using Google Workspace
      • SCIM user management
        • Using Azure Active Directory
        • Using Okta
      • Custom URL address
      • Appearance
        • Dashboard
        • Online Backup and Recovery Manager
      • In-app messaging
      • Email messaging
        • View information
        • Turn template on or off
    • How-tos
    • Troubleshooting
    • FAQ
  • Integrations
    • ConnectWise Automate
      • Plug-in setup
      • Initial configuration
      • Backup agent
      • Dashboard views
      • Asset monitoring
    • ConnectWise Manage
      • Initial setup
      • Billing settings
      • Ticketing settings
      • Asset tracking
      • Dashboard embedding
      • Expression rules for matching
    • Autotask PSA
      • Initial setup
      • Ticketing settings
  • For Developers
    • OBRM SDK
    • Public APIs

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Copyright © 2018–2025 Infrascale, Inc. All rights reserved.

Close Menu
  • Backup & Disaster Recovery
    • Specification
    • Terms and definitions
      • Cloud overage
      • Fair Use Policy
      • Protected space
      • Purchased cloud storage
      • Retention policies
      • Used cloud storage
    • Release notes
    • Appliance models
      • 950
      • 955
      • 960
      • 965
      • 970
      • 980
      • 1000
      • 1200
      • 1260
      • 1265
      • 1270
      • 1280
      • 1500
      • 1550
      • 1580
      • 1780
      • 1880
      • 2000
      • 2500
      • 2700
      • 2750
      • 2780
      • 4500
      • 4550
      • 4580
      • 9500
    • Appliance Quick Start
      • Unpacking and installing
      • Network ports
      • Network settings
      • Quick Start Wizard
      • Management Console overview
      • Further steps
    • Appliance deployment guides
      • Microsoft Hyper-V
      • VMware vSphere
    • Appliance Management Console
      • Dashboard tab
      • Clients tab
        • Summary subtab
        • Edit subtab
        • VMware subtab
        • Hyper-V subtab
        • Active Directory subtab
      • Jobs tab
        • History subtab
        • Scheduled Jobs subtab
        • Active Jobs subtab
        • Importing Jobs subtab
        • Deduping Jobs subtab
        • Recent Jobs subtab
        • Purged Jobs subtab
      • Boot tab
        • Overview subtab
        • Active subtab
        • Orchestration subtab
      • Archive tab
        • Libraries subtab
        • History of the archived jobs
        • Settings subtab
        • Encryption subtab
        • Media Inventory subtab
      • Cloud tab
        • Google Cloud Storage
      • Replication tab
        • Status subtab
        • Mode/Options subtab
        • Replicated Jobs subtab
        • Pending Jobs subtab
        • Pulled Jobs subtab
      • Settings tab
        • Appliance Status
        • Date/Time
        • Firmware Update
        • Reboot/Shutdown
        • Advanced Settings
        • Automatic Job Management
        • Default Retention Policy
        • Job Schedules
        • Shared File Sets
        • Unreferenced Data
        • Active Directory
        • DNS
        • Host Name
        • Network Adapters
        • Network Status
        • Proxy
        • Routes
        • Certificate
        • Password
        • Remote Access
        • Appliance Network Share
        • Boot Verification
        • Deduplicated File System
        • Downloads
        • Licenses
        • Local Boot
        • RAID Configuration
        • Registration
        • Save/Restore Configuration
        • Seeding
        • Storage
        • UPS
        • Audit Log
        • Director Status
        • Disk Thresholds
        • Email
        • Reports
        • SNMP
        • System Alerts
      • Support tab
      • Diagnostics tab
    • Backup agent
      • Install
      • Pair with appliance
      • Communication settings
      • Backup settings
      • Update or reinstall
    • Backup and restore reference
    • VMware backup and restore
      • Frequently asked questions
      • Manage connections
        • Add connection
        • View and manage connections
        • Edit connection properties
        • Remove connection
      • Manage virtual machines
        • Register virtual machine
        • View virtual machine properties
        • Edit virtual machine client configuration
        • Unregister virtual machine
      • Back up virtual machine
      • Restore
        • Virtual machine
        • Files and folders
    • Microsoft Hyper-V backup and restore
      • Prepare host
        • Create client for host
        • Install backup agent
        • Pair with appliance
      • Manage connections
        • Add connection
        • View and manage connections
        • Edit connection properties
        • Remove connection
      • Manage virtual machines
        • Register virtual machine
        • View virtual machine properties
        • Edit virtual machine client configuration
        • Unregister virtual machine
      • Back up virtual machine
      • Restore
        • Virtual machine
        • Files and folders
    • Disaster recovery image restore
    • Browse and restore data
    • How-tos
    • Troubleshooting
    • FAQ
  • Cloud Backup
    • Specification
    • Terms and definitions
    • Release notes
      • Windows
      • macOS
      • Android
      • iOS
    • Online Backup and Recovery Manager
      • For Windows
        • App download
        • App installation
        • Antivirus and firewall exclusions
        • Sign-in options
        • Settings
        • Logs and databases
      • For macOS
        • App setup
        • Data backup
        • Data recovery
        • Schedule check
        • Logs and databases
      • For Android
      • For iOS
    • Tutorials
      • Microsoft Exchange Server
      • Microsoft SQL Server
      • Intuit QuickBooks
    • How-tos
    • Troubleshooting
    • FAQ
  • Cloud Application Backup
    • Specification
    • Plans and editions
    • Basics
      • Enable Cloud Application Backup
      • Access Management Portal
      • Manage backup tasks
      • Restore and export data
      • Monitor system activity
      • Manage system settings
      • Change plan
      • Disable Cloud Application Backup
    • Tutorials
      • Microsoft 365 Exchange
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
        • Manage admin account and authorization
        • Restore and export data
      • Microsoft 365 SharePoint
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage site backups
        • Manage admin account and authorization
        • Restore and export data
      • Microsoft 365 OneDrive
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage site backups
        • Manage admin account and authorization
        • Restore and export data
      • Microsoft 365 Groups and Teams
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage backups
        • Manage admin account
        • Restore and export data
      • Google Workspace
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
        • Manage admin account
        • Restore and export data
      • Google Shared Drives
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage backups
        • Manage admin account
        • Restore and export data
      • Salesforce
        • Scope and prerequisites
        • Set up admin account
        • Activate backup task
        • Configure backup settings
        • Manage admin account and backup type
        • Restore and export data
      • Box
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
        • Manage admin account
        • Restore and export data
      • Dropbox
        • Scope and prerequisites
        • Activate backup task
        • Configure backup settings
        • Manage user account backups
        • Manage admin account
        • Restore and export data
    • How-tos
    • FAQ
  • Dashboard
    • Basics
      • Menu reference
    • Manage
      • Partners
        • View information
        • Create partner
        • Edit partner details
        • Delete partner
      • Companies
        • View information
        • Create company
        • Change company name
        • Get recovery report
        • Delete company
      • Backup accounts
        • View information
        • Create account
        • Set account rights
        • Manage account password
        • Move account
        • Suspend account
        • Delete account
      • Dashboard user accounts
        • View information
        • Create user account
        • Manage roles and permissions
        • Delete user account
      • User groups
        • View information
        • Create user group
        • Add or remove backup accounts
        • Edit user group
        • Delete user group
      • Protected devices
        • View information
        • Manage backups
        • Deactivate device
        • Wipe device
      • Backup & Disaster Recovery Appliances
        • View information
        • Access appliance
        • Explore local appliances
        • Update firmware
        • Delete appliance
      • Cloud Application Backup
      • Backup and retention policies
        • View information
        • Create policy
        • Edit policy
        • Configure policy
        • Assign policy
        • Unassign policy
        • Delete policy
      • Legacy policies
        • View information
        • Create policy
        • Edit policy
        • Delete policy
    • Monitor
      • Backup status
        • Within Backup & Disaster Recovery
        • Within Cloud Backup
        • Within Cloud Application Backup
      • Backup history
      • Backup & Disaster Recovery Appliances
        • View monitoring data
        • Turn monitoring on or off
        • Configure sensors
    • Configure
      • Multi-factor authentication
        • For company
        • For account
      • Single sign-on authentication
        • Using Azure Active Directory
        • Using Okta
        • Using Google Workspace
      • SCIM user management
        • Using Azure Active Directory
        • Using Okta
      • Custom URL address
      • Appearance
        • Dashboard
        • Online Backup and Recovery Manager
      • In-app messaging
      • Email messaging
        • View information
        • Turn template on or off
    • How-tos
    • Troubleshooting
    • FAQ
  • Integrations
    • ConnectWise Automate
      • Plug-in setup
      • Initial configuration
      • Backup agent
      • Dashboard views
      • Asset monitoring
    • ConnectWise Manage
      • Initial setup
      • Billing settings
      • Ticketing settings
      • Asset tracking
      • Dashboard embedding
      • Expression rules for matching
    • Autotask PSA
      • Initial setup
      • Ticketing settings
  • For Developers
    • OBRM SDK
    • Public APIs