Error message

bsock.c:237 gethostbyname() for host "XXXX" failed: ERR=Authoritative answer for host not found.

Steps to resolve

This error message indicates that the IP address of the client (see in Clients > Edit) isn’t resolvable. By default, the CFA uses the client name as the address, and this field needs to be adjusted.

This can be resolved two ways:

  • Verify that the host name is resolvable via DNS, and make adjustments as needed.

  • Change the address to the IP address rather than the host name.