Error message

File is encrypted or is not a database

Steps to solve

This error means that the Sstorage.db or the Protect.db database file is corrupted and needs to be rebuilt. For this:

  1. Close OBRM and make sure it’s not running in the background.

  2. In Windows Explorer, go to C:\ProgramData\Online Backup and Recovery Manager\.

  3. Create a new folder with any name.

  4. Move both Sstorage.db and Protect_username_.db into the newly created folder.

  5. Run OBRM and select the data for backup again.