To set the backup application logs to "Debug" level, process the following steps:
1 -
Locate the file SStorage.exe.config in one of the following folders:
- C:\Program Files (x86)\Online Backup and Recovery Manager\ - backup client for Partners on x64 systems;
- C:\Program Files\Online Backup and Recovery Manager\ - backup client for Partners on x32 systems;

2 -
Open the file with a text editor (WordPad is recommended) and amend the following lines:
from:
<add key="LogLevel" value="error" / >
<add key="MaxLogSizeInBytes" value="2097152" / >
<add key="LogFilesCount" value="1" / >
to:
<add key="LogLevel" value="debug" / >
<add key="MaxLogSizeInBytes" value="20097152" / >
<add key="LogFilesCount" value="9" / >

3-
Open Services (services.msc or View local services) at Start menu > "Search programs and files".
Stop and start the following service:
"Offsite Online Backup Service"
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