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Release notes for Backup & Disaster Recovery 7.x

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fixedDisabled false negative notification in the CFA Management Console about low RAM


Replication and failed verification

fixedBackup job replicated to the secondary CFA could fail verification

fixedBackup job created from a locally booted VM after the original backup job was deleted, and then replicated to the secondary CFA, still failed verification

fixedBackup jobs on the secondary CFA failed verification because of the missing /raid/.ddfsar directory

fixedBackup jobs that failed verification did not restart automatically after reconciling the secondary CFA

fixedBackup jobs replicated to the secondary CFA could fail verification because not all data blocks were transferred

fixedError if a backup job was present in the replication queue, but then was deleted from the CFA before replicated

fixedFalse positive verification of the replicated backup jobs after subsequent replication despite missing files

fixedReplication progress did not show in the progress bar in the CFA Management Console › ReplicationStatusTransfer Statistics group

fixedTransfer Finish Date for the replicated backup jobs did not show in the CFA Management Console › ReplicationReplicated Jobs

Monitoring and reporting

addedBoot verification data (that is, boot detection screenshot, boot verification result, and the latest restore point) is now sent to and visible in the Dashboard › MonitoringEndpointsBoot Verification column

Disaster recovery engine

addedIgnyte DR engine now supports compressed, deduplicated, mirrored, spanned, and striped volumes

addedIf you enable the Ignyte DR engine for a Hyper-V host, backup of any VM hosted there will fail, and the job message logs will show a warning to switch to the Standard DR engine

addedWhen running a backup job for a client using the Ignyte DR engine, the system checks if the operating system is supported, and if all prerequisite software is installed. If not, the job message logs show a warning with details

fixedDisks removed from the volume set of a DR image backup, which was made using the Ignyte DR engine, were still included in the next full backup

fixedFailure to boot a DR image backup made using the Ignyte DR engine because of the missing boot device

fixedIncremental backups made using the Ignyte DR engine could sometimes be corrupt because of incorrect calculation of extents in sparse and compressed files

fixedMultiple connections error when running an incremental backup using the Ignyte DR engine if the relevant full backup was already deleted from the CFA

fixedSpanned volumes in Windows Server 2019 were backed up successfully using the Ignyte DR engine, but the data was not available after restoring

fixedSuccessful backup made using the Ignyte DR engine could miss some disk volumes

Deduplicated file system

addedNotification if the CFA needs more memory to ensure its top performance (CFA Management Console › DashboardNotices widget)

changedImproved replication processes by optimizing and increasing DDFS performance

Boot and boot verification

addedNotification on the number of backups currently booted on the CFA (CFA Management Console › DashboardNotices widget)

changedvCFA for VMware now has 16 GB of RAM to enable boot capabilities by default

changedvCFA for VMware now has 4 CPUs and virtualization turned on to enable boot capabilities by default

fixedNon-system disks of the backup booted locally as VM on the CFA showed as offline

fixedBoot orchestration settings did not reset to defaults after the CFA was re-initialized

fixedFailure to remove a VM from a boot group in the CFA Management Console › BootOrchestration


changedOnly one backup job can now be performed at a time for a Hyper-V client (does not affect clients created before this update)

fixedBackup of a VM in a Hyper-V cluster failed sometimes after the CFA firmware update

fixedHyper-V VMs renamed in Hyper-V Manager were not renamed in CFA Management Console › Hyper-V


addedMessage logs of the VMware VM backup jobs now include records about the CBT use

changedOnly one backup job can now be performed at a time for a VMware client (does not affect clients created before this update)

fixedCFA continued to back up a VMware client, even after canceling the job, despite critically low space on its RAID

fixedConsistent and verified VMware VM backups could still fail to restore because of the corrupted VM disks

fixedDuplicate VMware connections in the CFA Management Console › ClientsVMware

fixedForever incremental VMware VM backups failed with Out of Memory error

fixedSeveral backup jobs could run simultaneously for the same VMware VM client

fixedVMware VM backup job was marked Successfully Completed despite the CBT-related errors, and its message logs did not include any relevant warnings

User experience and user interface

addedColumn with version of VMware Tools installed on a VM client (CFA Management Console › ClientsVMware)

addedNotifications if boot orchestration started successfully or failed to start (CFA Management Console › BootOrchestration)

addedOption to filter VMware VM clients by datastore in CFA Management Console › ClientsVMware

addedWhen restoring a DR image backup, the dialog box now includes a direct link to software downloads–that is, to CFA Management Console › SettingsDownloads

changedCFA Management Console now preserves the configured UI settings and layout after logging out and logging in again

changedEdited and updated the form for submitting support requests in CFA Management Console › Support

changedEmail notification about the CFA firmware updates does not include release notes now

changedFormat of data presentation in the Duration column in the daily CFA report

changedJobs in CFA Management Console › JobsScheduled Jobs are now sorted by Scheduled Date in ascending order by default

changedUpdated text of notification that shows in the job message logs if there are no messages relating to the job yet

changedWhen browsing and restoring the backup data in the CFA Management Console, the dialog box now has uniform title presentation

changedWhen creating a new backup client in the CFA Management Console, the dialog box now shows the default values for the DR schedule and for the File & Folder schedule

changedEdited message shown when trying to set the local administrator password in the CFA Quick Start Wizard in the invalid format

changedError messages in DR LAN settings in CFA Management Console › BootOrchestration

fixedLoading indicator disappeared before the interface of CFA Management Console fully loaded when accessing the CFA remotely

fixedPresentation of the dialog box that shows if the connection to the CFA is lost

fixedButtons to edit backup job schedules for VMware and Hyper-V clients were unavailable sometimes (CFA Management Console › ClientsEdit)

fixedEdited titles of the setting groups and table columns related to backup retention across the CFA Management Console UI to be uniform and consistent

fixedFailure to complete the CFA Quick Start Wizard because of the broken domain name check

fixedHW Version column in the CFA Management Console › ClientsVMware did not support sorting

fixedInadequate filtering and sorting on some subtabs in the CFA Management Console › Jobs

fixedIncorrect number of client records shown in vCFA Management Console › ClientsVMware because the vCFA counted itself as a client and took up an empty record

fixedRun and Save buttons in CFA Management Console › BootOrchestration were unavailable sometimes


addedCFA now will reboot automatically after the kernel panic

addedMessage logs for restore jobs now include information on where the data is restore from and to

addedUFS support for browsing and restoring, and for the protected space calculation

changedCFA now suspends all operations if it cannot verify its serial number (UUID) for 72 hours

changedEdited text in CFA Management Console › SettingsSecurity Certificate

changedImproved data transfer rate during replication in high-latency networks by increasing the TCP buffer size

changedUpdated EULA

changedUpdated help links in alerts that show when trying to restore a Hyper-V or a VMware VM backup without the client associated with the job

changedUpdated help links in the job message logs in the CFA Management Console to lead to the Documentation Portal

changedUpdated help links in widgets and dialog boxes in the CFA Management Console to lead to the Documentation Portal

fixedCFA continued to perform restore, even after canceling the job, despite critically low space on its RAID

fixedOut of Memory error when importing or re-importing large file and folder backup jobs

fixedA successful backup not yet transferred to the secondary CFA could have Transfer Finish Date set already in CFA Management Console › ReplicationReplicated Jobs

fixedAfter the CFA lost connection to a Hyper-V host during the backup of a VM hosted there, it showed the host as connected, but with no VMs (CFA Management Console › ClientsHyper-VView Connections)

fixedAppliance Network Share section in CFA Management Console › SettingsTools stopped responding and became unavailable if it contained a huge number of files

fixedClient logs in the CFA Management Console failed to download sometimes because of the invalid symbols in the respective XML-file

fixedClustered Hyper-V VMs were not marked sometimes (CFA Management Console › ClientsHyper-VClustered column)

fixedCustom PKCS12 certificate could occasionally fail to upload to the CFA properly, and thus blocked all backup operations

fixedError when browsing and restoring a VMware VM backup to the Appliance Network Share (Error setting root directory. The response could not be parsed.)

fixedFailure to change priority of the file and folder backups on a client (CFA Management Console › ClientsEdit)

fixedFiles and folders restored to the Appliance Network Share could retain their old permissions that could block access to them

fixedIncorrect information about the active jobs for a client (CFA Management Console › ClientsSummaryActive Jobs column)

fixedIncremental backup failed if only full backup from the booted VM existed, and the original full backup was deleted already

fixedJob message logs consumed too much memory that resulted in poor CFA performance

fixedLoss of network connection during a Hyper-V VM backup resulted in poor performance of the CFA, and blocked all backup and restore operations

fixedReload button in the Lost Connection dialog box was unavailable sometimes

fixedRetention settings on the secondary (cloud) CFA did not apply to incremental backups of the configuration and database of the associated primary CFA

fixedTwo instances of the DR backup agent with different versions could be installed on Windows


changedWipe Data in the CFA Management Console › SettingsSecurity is now visible in the Advanced mode only

changedEnforced synthetic full backup for Windows clients if any HDD volume included in the backup job was defragmented since the last backup

fixedOccasional failure to apply backup retention settings on the secondary CFAs resulted in rapid disk space fill-up

fixedOption to bridge network was missing in the network options when booting a DR image or a VM backup

fixedCFA could occasionally lose connection to a Hyper-V host and all associated VMs

fixedCFA could not add connection to a Hyper-V cluster node with Failover Clustering feature installed, but ClusSvc service not running

fixedIgnyte DR engine skipped EFI partitions during backup because it could not find the associated system volume

fixedOccasional failure to show message logs for replicated jobs in the Management Console of some secondary CFAs

removedBoot verification status icons in the CFA Management Console › ClientsSummary

removedBoot verification status icons in the CFA Management Console › BootActive


fixedBackup jobs could get stuck during the deduplication process due to the DDFS deadlock


changedRetention settings for the DR image and VM backups now have the extended predefined ranges and are editable

fixedSettings changed in the CFA Management Console › SettingsSystem Alerts would reset to defaults after some time

fixedInability to migrate to or change new retention settings for the DR image and VM backups in the CFA Management Console › ClientsEdit

fixedRetention scans failed to process the list of jobs on the CFA and to delete those past the retention period


fixedOccasional failure to perform a DR image or a Hyper-V incremental backup using the standard backup engine


addedAbility to export and import backup job schedules from and to the CFA

addedAbility to push client settings from the client context menu

addedAbility to set boot verification timeout

addedBeta version of the Ignyte DR engine

addedCritical notice if the CFA is running without DDFS (CFA Management Console › DashboardNotices widget)

addedEmails with replication alerts now include CFA UUIDs

addedInformation if a Hyper-V VM is clustered (CFA Management Console › ClientsHyper-VClustered column)

addedInformation if the CFA RAID is encrypted (CFA Management Console › SettingsAppliance StatusRAID Info)

addedIPMI MAC and IP addresses, if applicable (CFA Management Console › SettingsNetwork Status)

addedName of the network, in which the machine was booted (CFA Management Console › BootActiveNetwork column)

addedName or IP address of the VM host (CFA Management Console › ClientsSummaryVM HOST column)

addedNew default retention settings for DR image backups (CFA Management Console › SettingsDefault Retention Policy)

addedSummary of the local and remote retention settings for backup jobs (CFA Management Console › ClientsSummaryJob Retention and Offsite Job Retention columns)

addedLog of the VMware VM backup jobs now contains information about the skipped independent persistent disk

addedAbility to migrate the existing DR image backups to the new retention settings

addedAbility to seed backup data from a primary CFA to an external USB hard drive to transfer the data to a datacenter offline

addedAbility to upload a custom SSL certificate instead of creating a self-signed one

addedAbility to wipe the CFA (erase data completely and permanently, reset to the default settings, unregister from the Dashboard, unregister from the cloud infrastructure, and re-initialize)

addedOption to wipe the cloud secondary CFA when wiping the primary one

changedAll newly added clients with DR image backups use new default retention settings

changedNewly created CFA self-signed certificates are now valid for 3 years

changedDefault email notifications and alerts sent by the CFA

changedUpdated vCFA for VMware to hardware version 9 with ESXi 5.1 support

changedVMware VM backup will automatically switch to full if the VM configuration changes

changedRedesigned CFA Quick Start Wizard to be more streamlined and user-friendly

changedDDFS-AR is always enabled now

changedDisabled automatic Online DDFS Compact

changedImproved logic behind replication of only last successful job of the day

changedName of the default retention policy per CFA in ConnectWise

fixedCFA would stop all operations if it did not communicate with the billing server

fixedHyper-V VM duplicated the client on the CFA when migrating between cluster nodes

fixedvCFA for Hyper-V did not run on Windows Server 2016 and Windows 10

fixedAfter the CFA firmware update, the Immediately Delete Erred Jobs option became disabled (CFA Management Console › JobsSettings)

fixedAfter migrating a client to the new retention settings, the Apply button was not available (CFA Management Console › ClientsEdit)

fixedAutomatically canceled backup jobs increased CFA memory consumption

fixedDR backup agent did not show the list of Microsoft SQL Server databases due to request timeout

fixedDR backup agent installation forced reboot of the target client running Windows Server 2012 with Microsoft Exchange Server 2013 installed

fixedBlock Level Deduplication Savings widget showed incorrect data (CFA Management Console › Dashboard)

fixedCFA closed an active support tunnel due to slow network connection

fixedCFA firmware update could be time-consuming due to slow internal file copy operations

fixedCFA occasionally lost connection to the DR backup agent on a Hyper-V host

fixedDDFS stopped responding when trying to read and write more than 512 files simultaneously

fixedOccasional accidental CFA configuration activation

fixedIncorrect SNMP settings (CFA Management Console › SettingsSNMP)

fixedDR image backup job could stay as pending infinitely

fixedExcessive memory consumption by internal CFA processes

fixedFailure to register a VMware VM with only numbers in its name

fixedIf ESXi was shut down, VMware VMs connected to vCenter showed incorrect status (CFA Management Console › ClientsVMware)

fixedIgnyte DR engine did not back up disks with bad sectors

fixedIncorrect open support tunnel (CFA Management Console › DashboardNotices widget)

fixedIncremental VMware VM backup failed after shrinking VM’s virtual disk

fixedIncremental VMware VM backup failed if the latest backup job was pushed back from the secondary CFA

fixedMiscount of the saved bytes for incremental VMware VM backups (CFA Management Console › JobsHistorySaved Bytes column)

fixedNegative free space value on the Storage bar if the license was lower than the RAID space

fixedOutbound access option in the DR LAN settings did not apply by default even if turned on (CFA Management Console › BootOrchestrationLAN)

fixedReplication could not be started or stopped on the secondary CFA occasionally

fixedRetention settings did not apply to some backup jobs occasionally

fixedInconsistent retention settings on the primary and on the secondary CFAs

fixedSorting of clients by retention settings (CFA Management Console › ClientsSummary)

fixedSwapped EXTRA and FAILED_VERIFICATION remote status filters (CFA Management Console › ReplicationReplicated Jobs)

fixedVMware connections could not be shown if a VM did not have additional properties

fixedVMware VM backup failed when saving hardware configuration

fixedDR image backup using the Ignyte engine had false positive results for volumes with invalid layout

fixedSuccessful backup jobs could occasionally be reported as canceled in the Dashboard

fixedIsolated on a private subnet option was unavailable when booting backups on some CFA models

fixedRegistration of a Hyper-V VM could occasionally take up to 30 minutes

fixedSNMP could crash when retrieving metric data

removedReplication with byte-level delta compression

User experience and user interface

changedSystem tab was renamed to Settings

addedBackups section on the Settings tab

addedSecurity section on the Settings tab

addedRelease Notes link in the Help menu

addedDocumentation link in the Help menu

addedHelp buttons for Wipe Data, Appliance Network Share, and Audit Log on the Settings tab

addedHelp link for the DR engines in ClientsEdit

changedAll subtabs related to jobs on the Server tab were moved to the Jobs tab

changedServerStorage subtab was renamed to Deduplicated File System and moved to the Settings tab

changedDefault Retention Policy, Unreferenced Data, Shared File Sets, and Job Schedules were moved from the Clients tab to the Settings tab

changedClientsSettings was renamed to Automatic Job Management and moved to the Settings tab

changedClientsSoftware was renamed to Downloads and moved to the Settings tab

changedServerReporting was moved to the Settings tab

changedLink to download the bare-metal restore disk image was moved from SupportPortalWhat’s New to SettingsDownloads

changedSubmit Support Request section on the Support tab

changedAll help buttons on the Settings tab now lead to this Documentation Portal

changedPassword, Remote Access, Certificate, and Wipe Data were moved to SettingsSecurity

changedHTTPS-only option was moved to SettingsCertificate

changedUpdated and edited descriptions of the fields and section in ClientsEdit

fixedDouble-clicking Audit Log on the Settings tab could break UI and layout

fixedInconsistent presentation of the Storage bar and the respective notices for the same disk space thresholds in the CFA Management Console

fixedDownloads section on the Settings tab was empty after update to v7.0

fixedMissing icon in ClientsEditBoot group

fixedOrchestration tab was not visible on some CFA models

fixedMissing boot verification result icon in ClientsSummary and BootActive when browsing with Google Chrome 77.0.3865

removedServer tab

removedWhat’s New section in SupportPortal

removedLink to the knowledge base article in JobsRetention