Appliance Status

Appliance Status displays the screen containing a variety of information about the current conditions of the CFA. This screen is particularly useful to identify the CFA firmware version and model, and other system-related information.


You can use this screen to set the CFA time manually or to specify an NTP server that will synchronize the time.

To use an NTP server, select NTP Server, type the server IP address in the NTP Server Address box, and click Query Server to verify the address.

To configure the CFA time manually, select Manual Time Configuration, configure New Time and New Date, and then click Change Time to update the time on the CFA.

For both manual and NTP server settings, use the Time Zone dropdown menu to select the time zone. Backup schedules are defined and executed with respect to the selected time zone.

You can verify the time settings on the CFA in System > Status.

Firmware Update

The section allows to update the CFA firmware automatically or manually.

Automatic update

Updates, when available will show as available. Click to download the update.

If selected, updates will automatically download to your CFA upon release; however, they will NOT be automatically installed. In this example, the update rvh- has been downloaded and is ready to be installed. To do so, click Install.

You will be presented with the license agreement. When you have reached the bottom, you will have the option to Agree or Cancel.

Selecting agree will begin installing the update.

Once the update is complete, the CFA must be restarted to apply the installation. Select Reboot to continue.

The update process will complete with the reboot of the CFA. As soon as the CFA has booted, you may login as normal.

After upgrading the CFA firmware, it is strongly recommended to update the software on the clients as well. See Installing client software and configuration files.

Manual update

  1. Click Advanced.

  2. Click Browse to open the file manager. Choose the update file and click Open.

  3. Click Yes to confirm that you would like to run the update.

  4. Once uploading is complete, the restore process is the same as the automatic process. Install the file, agree to the license agreement, and then reboot.

  5. After upgrading the CFA firmware, it is strongly recommended to update the software on the clients as well. See Installing client software and configuration files.


Use this screen to change the password, which is used for CFA configuration, and to sign in to the CFA Management Console. In the respective boxes, type the existing password, then enter and re-enter the new password.

infoThe password is case-sensitive and can be any combination of alphanumeric characters and punctuation marks. The minimum password length is one character, but we recommend a password longer than six characters, using upper- and lower-case letters with digits and punctuation characters. Use a password that will not be easily guessed.

Should the password become lost or otherwise forgotten, the only way to reset the root (and admin) password is from direct keyboard access to the console. Here’s how:

  1. Reboot the system. DO NOT remove the power source. Try to reboot by pressing Ctrl+Alt+Del. If that still fails, try the reset button.

  2. When it is powering back on, interrupt the boot loader (which waits for 3 seconds) by pressing any key.

    If you are unable to interrupt the boot loader in time, press Ctrl+Alt+Delete, or the reset button on the chassis and try again.

  3. Change boot options to boot to Single User mode.

    1. Select Infrascale Current (VGA).

    2. Press e.

    3. Select kernel….

    4. Press e.

    5. Press End, press Space, type 1, press Enter, press b (make sure Caps Lock is off).

  4. This should boot to a command prompt, run the Linux command to change your password.

    1. Type passwd and press Enter.

    2. Follow the on-screen instructions to enter and re-enter the new password.

    3. Type reboot and press Enter.

  5. The system should boot normally and you may login with the new password.

  6. To apply your changes, click Submit.


Use this screen to reboot or shut down the CFA. Information on any pending or active jobs will be displayed for your review prior to the reboot or shutdown. You will be prompted to confirm the action before the reboot/shutdown is applied.

Remote Access

The CFA can be registered with your Infrascale Dashboard account (see Registration). If the CFA is registered with a Dashboard account, and if Allow Remote Access selected, then the Dashboard will also have a link to open the CFA Management Console. This makes the CFA interface accessible from the Dashboard, even when on a remote network that would not otherwise be able to access the CFA Management Console.

The remote access feature, when enabled, will establish an outgoing TCP connection to the Infrascale Dashboard. Because it is an outgoing connection most common firewall configurations will not block the connection. When you sign in to the Dashboard and use it to access the CFA, the connection is redirected back through the connection the CFA already established with the Dashboard, allowing access to the CFA Management Console from networks that would otherwise not have access.

While remote access is in progress, a notification will be displayed on the Dashboard tab.