Before following these steps: Please make sure you have migrated your account to SOS via the following link
- https://ecommerce.sosonlinebackup.com/cart/Pages/malwarebytes/index.htm

In order to complete the migration process, you will need to do the following:

  1. Uninstall Malwarebytes Secure Backup
  2. Download and install OBRM


Uninstalling Malwarebytes Secure Backup:

Windows Vista/7

  1. Open Programs and Features by clicking the Start button in the lower left, clicking Control Panel, clicking Programs, and then clicking Programs and Features.
  2. Select Malwarebytes Secure Backup, and then click Uninstall. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. Follow the instructions on the Screen.

Windows 8

  1. Swipe in from the right edge of the screen, and then tap Search.
    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)
  2. Enter control panel in the search box, and then tap or click Control Panel.
  3. Under View by:, select Large Icons, and then tap or click Programs and features.
  4. Tap or click on Malwarebytes Secure Backup, and then tap or click Uninstall.
  5. Follow the instructions on the screen.

Windows 10

  1. On the Start menu select Settings.
  2. In Settings, select System > Apps andamp; features.
  3. Select Malwarebytes Secure Backup, and then select Uninstall.
  4. Follow the directions on the screen

Installing OBRM

  1. [Download](https://www.infrascale.com/downloads){:target=\_blank} and install OBRM.

  1. The software may ask you to sign up for a free trial. If it does, click on Log in as User in the lower left.

  1. Log in with the same information you used to log in to Malwarebytes Secure Backup.