To restore or export the backup data, follow these steps:

  1. In the CAB Management Portal, click Recovery in the sidebar menu, and then click G Suite.

  2. Find the user account to restore or export the data for, and then click Next () in the Action column.

  3. Select the preferred choice for restore:

    • Via Snapshot

      1. Set the date range to show all snapshots within this range, and then click Continue.

      2. In the list of snapshots, select the snapshot to restore or export the data from.

        Tip

        You can also restore or export specific items from snapshots. To browse a snapshot, click Explore () in the Action column, select the desired item(s), and then click Restore or Download.

    • Via Item Search

      1. Select one of the available categories (Email, Documents, Contacts, Tasks, or Calendars) to search in.

      2. Enter the search query, and then click Continue.

        Tip

        For Email and Calendars, click More () to show the advanced search options.
    1. In the list of items, select the item(s) to restore or export.

  4. Click Restore to recover the selected items (you can restore the items to a different account), or click Download and specify the desired options to export the selected items.

    Note

    When exporting, the data is archived in a ZIP file, which can be downloaded locally or exported to Amazon S3, Azure Blob, Box, or Dropbox. Also, you can choose the export format for the archived files, that is Standard in .EML (emails in .eml, contacts in .vcf, tasks in .ics, and calendars in .ical) or Outlook compatible .PST.

After you initiate the restore or the download process, you can view its current status in the Restore & download status section.

You can manage the process using the following special actions in the Action column:

Action icon Action name Action description
Download Download exported data
Info View process details
Cancel Cancel process